Overview

Sheraton Gateway Hotel in Toronto International Airport

Terminal 3, Toronto Amf, P.O. Box 3000, Toronto, ON L5P 1C4, Canada
+1 905 672 7000

S$ 200+

Overall guest ratings

8.3/10 Excellent
based on 2,499 reviews

Review highlights

  • 9.5
  • 9.1
  • 6.5
  • 6.1

Good to know

  • Comfortable beds
  • Professional service
  • Good access to airport

Nearby

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    About

    Sheraton Gateway Hotel in Toronto International Airport is the only hotel located in Pearson International Airport, with direct indoor access from Terminal 3 and convenient and easy access from Terminal 1. Check in for your flight and print your boarding pass from the comfort of our lobby. Our fully-wireless hotel helps you stay connected. Take advantage of our convenient Internet hub and flight check-in kiosks located in our lobby. And with our 24-hour fitness centre, indoor pool and more, you’ll never miss a beat. Featuring the Sheraton Signature Sleep Experience, our contemporary rooms with double pane thermal windows are whisper quiet and offer you every possible comfort. Upgrade to our Sheraton Club Rooms to find more of what makes travel enjoyable.

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    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,499 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 9.1 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
      7.5 "75% liked the proximity to shopping."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
      9.0 "90% said the concierge service was amazing."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
      8.5 "Business facilities were excellent, according to 85%."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
      5.7 "57% thought the dining experience was appropriate."
      6.0 "60% thought the snacks were adequate."
    • 4.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.3 "Value below average."
      0.3 "The price was too high for 97%."
      0.5 "95% said beverages were too expensive."
      1.4 "86% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    based on 949 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.1 "Excellent pool."
    • 9.0 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 8.0 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
    • 6.7 "Bar is ok."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      3.8 "62% said the wifi quality was bad."
    • 3.2 "Terrible value."
      0.3 "The price was too high for 97%."
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    Overall rating

    8.4 Excellent
    based on 774 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Food is average."
      5.8 "58% thought the dining experience was appropriate."
    • 5.3 "Vibe was decent."
    • 4.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.3 "Value below average."
      0.4 "The price was too high for 96%."
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    Overall rating

    7.7 Good
    based on 249 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.7 "Food is average."
    • 4.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.0 "Terrible value."
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    Overall rating

    8.4 Excellent
    based on 524 reviews
    • 9.5 "Terrific location."
      9.8 "Good access to the airport, said 98%."
    • 9.4 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.9 "High comfort."
      8.9 "89% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
    • 5.5 "Food is average."
    • 5.0 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 3.5 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Good access to airport"
    data provided by TrustYou

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