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Cons: "Breakfast could have been better"

Pros: "Crew took great care of us."
Cons: "No complaints."

Pros: "The crew was efficient and very helpful."
Cons: "Entertainment choices of selected movies were limited."

Pros: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Cons: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."

Cons: "Boarding in New York could have been better organized"

Pros: "Everything. I always enjoy my flights with JAL."

Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pros: "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
Cons: "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"

Pros: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"

Cons: "Air on the plane was stuffy"

Cons: "Check in and apps stuck in 80'"

Pros: "Good efficiency for boarding an good in air entertainment"
Cons: "Delayed for an hour while already boarded"

Pros: "Spacious leg room."
Cons: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."

Pros: "Everything"
Cons: "Nothing"

Pros: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."

Pros: "The service was excellent"
Cons: "Food needs improvement"

Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"

Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."

Pros: "Nothing"
Cons: "."

Pros: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Pros: "Excellent service - delicious meals"

Pros: "Food"

Pros: "Lots of room, generous checked luggage policy, great airline."
Cons: "Nothing"

Pros: "Service was excellent!"
Cons: "It was a great flight!"

Cons: "BA flight with poorer screens and food than JAL"

Pros: "Super cheap. Came with an in flight meal. Kind staff. Great service."

Pros: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."

Pros: "The flight attendants were first class."
Cons: "A small snack would have been nice, even a small bag of pretzels. Anything."

Pros: "Quick local Flight. Left and arrived on time."

Pros: "Very comfortable plane, even full. Polite crew."

Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

Pros: "Nothing"
Cons: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Pros: "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
Cons: "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."

Pros: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Cons: "The service was so so and food was lousy"

Pros: "Very comfortable, good movie/entertainment choices, great crew"

Pros: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Cons: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Pros: "Nice"
Cons: "Nth"

Pros: "Food and drinks"
Cons: "Nothing"

Pros: "Direct flights from San Diego to Narita. Easy connections for other countries. Good food. Luggage allowance."
Cons: "Seats are a bit hard and do not recline enough. Would trade legroom for more angle on the seats."

Pros: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Cons: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."

Cons: "Food is not that good"

Pros: "Excellent customer service!"

Cons: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."

Pros: "Most courteous check in. Boarding was a breeze. Great in flight service and lunch. I always look forward to a flight on JAL."

Pros: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Cons: "I don't have anything to complain about."

Pros: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"

Pros: "Customer service is great."

Pros: "Premium economy is marginally better than economy in terms of seat."
Cons: "Probably worst food ever on a flight. Crew, from Hong Kong, struggled with either Jaoanese or English."

Pros: "The service"
Cons: "Having to leave a comfortable setting"

Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"

Cons: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."

Pros: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Cons: "A newer plane with more restrooms would be great."

Pros: "Crew was amazing.Premium economy seats were superb. Food was also good."

Cons: "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"

Pros: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Cons: "The food was not to my liking,"

Cons: "Lousy food taste bland out of date movies"

Cons: "Food was really unpleasant and entertainment all out of date movies"

Cons: "Bigger seat, but compared to other experiences it was very good."

Pros: "The crew was very friendly and attentive. They look after the customers."
Cons: "I can't think of anything that could have been better."

Pros: "Service, crew, seats, punctuality"
Cons: "Bad food, cold coffee and tea."

Cons: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."

Pros: "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Cons: "There isn't a bad comment."

Pros: "That it didn’t crash"
Cons: "It was very delayed and then the luggage still hasn’t come out"

Pros: "Crew tried to be friendly"
Cons: "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"

Pros: "Smooth boarding and smiley staff."
Cons: "No tv/ intertainment on the plane"

Pros: "Flight attendants were incredible!"

Pros: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Cons: "The food was horrible. The selections for movies is quite limited."

Pros: "service"
Cons: "food"

Cons: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."

Pros: "All the service was good."
Cons: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"

Pros: "The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat."
Cons: "I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space."

Cons: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."

Pros: "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
Cons: "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"

Pros: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Cons: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"

Cons: "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"

Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"

Cons: "Width of the seat for me was bit tight when in a flat bed position."

Cons: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."

Pros: "Food was great!"
Cons: "The Japanese crew were not very good at English!"

Pros: "I like the courteous and efficient service of the whole crew."
Cons: "I didn't like part of the journey to USA to be run by UNITED."

Pros: "Great service. Crew are kind and friendly!"

Pros: "Stewards were very polite"
Cons: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"

Pros: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."

Pros: "Best leg space, new air crafts, kids gifts"
Cons: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"

Pros: "The flight attendants are super nice every time we fly with ANA, and the have great food."
Cons: "N/A"

Pros: "Love the service provided by the flight crews. The landing was smooth and quick."
Cons: "Flight was delayed and the crew announced the same thing about it twice."

Pros: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."

Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Pros: "leg room!"

Pros: "Great service, accommodating staff. Seats were comfortable."

Pros: "The crew were fantastic and the meals were pretty good"
Cons: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."

Pros: "Friendly and helpful stewardess"
Cons: "Seats could be more comfortable."

Pros: "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."

Pros: "I love the food and the girls was fantastic"
Cons: "Nothing"

Pros: "Light food but breakfast could have been more substantial only one chicken sausage?"
Cons: "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"

Pros: "Was able to request a gluten-free meal for the flight"
Cons: "Nothing"

Pros: "crew was awesome! Service was outstanding"
Cons: "a little warm on the plane. food was ordinary"

Pros: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Cons: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."

Pros: "I liked that the flight was on time. The plane was nice too, nicer than most other airlines. The seats were roomy enough, as good as economy can be. Food was one of the best. The movies were pretty new which is always a plus. The crew was awesome. I get motion sickness whenever I ride anything, be it planes, buses, trains or boats, and the fact that the flight attendants kept checking on me put my mind at ease."
Cons: "There was a smell of old sweat odor from the seats, maybe table. Plus my table was still wet when I opened it. So that was kind of gross."

Cons: "I cannot think if anything. Having the eye masks certainly helped sleeping on the flight a little easier."

Pros: "Amazing crew"
Cons: "Chair leaning"

Cons: "We purchased premium economy tickets but could not select our seats. We were assigned separated seats and had to call Eva Air customer service but they would not help. When we arrived at the check in counter our seats had been relocated and were able to sit together. Kind of upsetting having this hanging over our heads until the last moment."

Pros: "Friendly crew. Comfy seats. Timely meals and snacks."
Cons: "Food is too salty"

Pros: "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
Cons: "Children's meals can be changed a little more, then the amount is a little less!"

Cons: "More movies."

Pros: "Boarding followed priority order. Blankets were good, and extra pillow available upon request."
Cons: "Better food options. There was reduced options due to strike, but the food quality was not good."

Cons: "They didn’t have tv music videos like air canada"

Pros: "The seats were very comfortable."
Cons: "It was very difficult to understand the flight attendants, flight was very bumpy and it was delayed about 2 hours in all. We had to deplane in Taipei, and then sat on the tarmac in NYC for another 40 minutes."

Pros: "I loved all the free food, even on short-haul flights!"
Cons: "N/A"

Cons: "This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!"

Pros: "Crews were very nice"
Cons: "Seat could have been a bit more comfortable and a little more leg room"

Cons: "Seats could be more comfortable. There's no reason for a 16 hour flight to have rows of three or more seats with barely any room to move or stretch out."

Pros: "The crew was great"

Pros: "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
Cons: "Boarding time always seem to slip a few minutes lately."

Cons: "Rude customer service. Hard to understand English. unhelpful staff. Flight was delayed an hour and a half and during the entire time waiting in the lounge, the staff did not notify passengers about the delay until the new boarding time. Updates along the way would have been appreciated."

Pros: "機艙舒適，機組人員態度良好，熱心親切，服務快速，空服員讓人看起來友善美麗，飛機乾淨衛生，讓人放心搭乘。"
Cons: "機上購物的電視螢幕上，想訂購的物品都沒有，很可惜。"

Pros: "metal silverware is great, reduces plastic waste."
Cons: "plastic cups, they're not biodegradable. Better to use paper cups."

Pros: "More entertainment selections like movies and music. Food is great too. Best of all is the free day tour for long layover in Taiwan"
Cons: "Smaller leg room, rest room and space where people can stretch compared to asiana and Cathay"

Pros: "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."

Cons: "Great flight, and food was pretty good as well."

Pros: "Movie on board is good"
Cons: "Food not so nice"

Pros: "Good food, lots of space, clean plane and friendly flight attendants. I would definitely fly with them again."
Cons: "The flight from toronto to taiwan is very lengthy. On the return flight i ran out of things to watch on the in flight entertainment system."

Pros: "Good food, lots of space, clean plane and friendly flight attendants"

Cons: "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."

Pros: "Entertainment options were fine and meal wasn’tbad"
Cons: "Seat wasn’t very comfortable but it was economy so oh well...."

Pros: "Food"

Pros: "I like it when they checked in our hand carry bags free of charged.They make your travel more pleasant and comfortable.."
Cons: "I don't like the food choices and sometimes the entree itself looks messy and unpalatable..The flight attendant only offer drink just one time in a 10 hr. flight not like Asiana and Korean air..Flight attendant just sits at the end of the plane chatting..lol.."

Pros: "Boarding and service by the crew wers great."
Cons: "Food was a little to much asian."

Pros: "Food"
Cons: "Super poor customer service on both EVA flights"

Cons: "One was too warm"

Pros: "Nice new 777 planes on all international routes, food was above average, crew friendly and attentive. This is the first time I give an airline overall 5 stars!"
Cons: "Nothing, this flight was really good"

Cons: "Hoped the crew were easier to understand.. Flying international makes them encounter different nationalities. Preferably it would be a requirement that they are most fluent in English."

Pros: "Plus points: Boarding slightly late but OK once it got going. They seemed to have a reasonable drinks selection on board. Cute safety videos."
Cons: "Once boarded some people move around and "re-allocate" their seat. Some recline seats during the meal service and staff are reluctant to tell them off depending on their age. Food unimaginative. A321 narrow-body - only one movie on main screen (inaudible but with Chinese-only subtitles) and no seat-back TV on a 3-hour flight. Overall not so good but another flight I took, widebody (A330) service, has seat-back TV and so is more tolerable."

Pros: "Everything"
Cons: "Sitting for 15 hrs"

Pros: "Overall I like the plane ride. The entertainment screen quality was good and overall, I was pretty comfortable"
Cons: "Food is always lacking, but its not a really big issue for me."

Pros: "Great airline, especially for a long flight. Would def use it again."

Pros: "The food and drink service was great and at no extra cost"

Pros: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Cons: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."

Pros: "EVA airline is the second time I traveled between Toronto and Hong Kong. Its excellence service, which says all, is persistent."
Cons: "Don't understand why they would not give me airmail on my United Mileage Plus last time, and did not give me airmail from Toronto to Taipei this time, The trip from Hong Kong to Toronto is yet awaiting."

Pros: "This was my first time flying Eva. Overall a positive experience. Crew and staff were professional and polite."
Cons: "I was a little frustrated when standing in line to check in in Taipei. Only one active agent, a very long line and about six Eva employees chatting in the administrative area."

Pros: "The flight attendants were very nice."
Cons: "It's unpleasant to ride on a plane for 17 hours."

Pros: "Very comfortable flight"
Cons: "The food was awful."

Pros: "Service was good, very attentive staff"
Cons: "Late boarding almost 35 minutes and more than an hour late arriving"

Pros: "The toilets are so clean all the time."
Cons: "Everything was great!"

Pros: "Excellent service throughout."

Pros: "Perfect booking, boarding, services and quite new airplane! Everything was perfectly clean, nice blankets! Will definitely book again and recommend to all my friends"
Cons: "Everything fine at Eva!"

Pros: "Elite class is the way to fly and can often be found at the same price as economy. The seats are larger, there is more space to your sides and in front of you, and the seats recline in a way that doesn't intrude too much on the person behind you. Win win win! The food actually tastes good, beverages are free (at least in Elite class) and the flight attendants do a great job. Arrival and departure times line up well with your schedule reducing the effects of jet lag (IMHO). You also don't have to pay for a hotel room in BKK that you're not using because arrival/departure times line up with standard check-in/check-out times. Bonus!"
Cons: "The flight from Seattle to Taipei is long. There's no other way to say it."

Pros: "Elite class is good"
Cons: "Not much"

Pros: "When I had asked/requested at the time of booking and boarding to NOT be seated at the emergency exit, and in the end had received that seating, the crew was able to move us to an open few seats at the back of the plane. that was much appreciated. The crew asked my permission to open my kosher meal each time and that I appreciated."
Cons: "I did not like that after several times asking to Not be seated in the emergency exit that I still ended up with that seating. The inflight entertainment was poor at best. The movies were mostly old, and limited for english speaking on a 13 hour flight. My kosher meal was mostly frozen, every time I was given a meal, the drink, the bread the cake the bean salad, all frozen. The only part that wasn't icy was the part the crew heated up for me."

Pros: "Yes"

Pros: "attentive crew. comfortable seating. good food options"

Cons: "Food"

Pros: "Absolutely nothing."
Cons: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."

Pros: "Amazing staff"
Cons: "Uncomfortable seats and poor entertainment systems"

Pros: "Food and being ontime"
Cons: "Seats are too hard"

Pros: "The crew was friendly and helpful."
Cons: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Cons: "Toilets needs air freshener as so many passengers use them."

Pros: "Clean, modern planes, on time, good service amd team."
Cons: "If they bump me up to First or Business class.... :p"

Pros: "The comfort of the plane"
Cons: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."

Pros: "Great service & very comfortable lie flat business class seat for this red eye flight."

Pros: "Boarding was very smooth."
Cons: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Pros: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Cons: "Nothing. Every thing was great!"

Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."

Pros: "Everything"
Cons: "Nothing"

Cons: "The flight is too long"

Pros: "Plane design was nice"
Cons: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Pros: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Cons: "The food. Hire a chef that knows how to make the food palatable."

Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"

Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Pros: "Good attention from cabin crew and good food"

Pros: "Good movie selection, very friendly crew"

Cons: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"

Pros: "Best business class I have ever been on. Better than most First class."

Cons: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."

Pros: "Love the service, love the crew!"

Pros: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Cons: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"

Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"

Pros: "Good attitude from staff"

Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"

Pros: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Cons: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"

Cons: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"

Pros: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Cons: "Meal plan customer service"

Pros: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Cons: "Nothing"

Pros: "Plane"
Cons: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"

Cons: "no one came to help even after asking for assistance"

Pros: "Food and entertainment"
Cons: "There was a rude counter staff when we checked in in Singapore."

Pros: "Excellent service everyone was generous"

Pros: "The airplane was spacious."
Cons: "The omelette was too tough."

Pros: "The crew, Sami and Juliana in particular, were absolutely amazing!"
Cons: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."

Pros: "Nothing."
Cons: "Was denied boarding."

Pros: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Cons: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."

Pros: "Crew Boarding"
Cons: "Food Not so comfy"

Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Pros: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Cons: "The headphone jack on my entertainment system was defective."

Pros: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Cons: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"

Cons: "Flight was delayed"

Cons: "Na"

Pros: "Crew were nice and courteous. Quickly boarded passengers and deboarded passengers upon arrival in Qatar."
Cons: "Late departure from Amman without update as to reason."

Cons: "I had to have the same food in both flights"

Cons: "Being on time"

Pros: "Great staff"
Cons: "Food and service about drinks limited unfortunately"

Cons: "why did they take my blanket and headphones 1 hour before we land?"

Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"

Cons: "Just because I have bought my ticket on points I was not given a chauffeur driver."

Pros: "They were very supportive.. Thanks."

Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"

Pros: "Great value"

Pros: "Crew was amazing and meals were perfect."

Cons: "Emirates could do better!"

Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."

Pros: "A380s are good aircraft. Emirates entertainment is second to none ."
Cons: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"

Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Pros: "Hotel stay on your long hold"
Cons: "Needs to improve in all sections"

Pros: "The crew was awesome, seating is never comfortable for a long flight."
Cons: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."

Pros: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Cons: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"

Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Cons: "Far too low temperature settings"

Pros: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."

Pros: "What I like is the food served, the entertainment, and the toilet."
Cons: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."

Cons: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."

Pros: "Good selection of movies and special menu for the festive season."
Cons: "Slight delay on the tarmac."

Pros: "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
Cons: "Nothing comes to mind."

Pros: "Flight was quite empty and boarding was swift and easy."

Pros: "Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pros: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Cons: "Nothing. Emirates are the best!"

Pros: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Cons: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Pros: "Nice airport"
Cons: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."

Pros: "The food and service. Toilets are clean"
Cons: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Cons: "Bad seat"

Pros: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Cons: "In flight entertainment could have more recent movies."

Cons: "Seat a little uncomfortable even with mattress. Food not great."

Pros: "Crew were lovely"
Cons: "Insufficient vegan option"

Pros: "Good welcome and feeling comfort and safe and good lunch"
Cons: "Nothing"

Pros: "The plane were newer. Larger monitor."

Cons: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"

Cons: "The touchscreens on the 777s were a bit unresponsive."

Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Pros: "Upgraded to Business Class. On a A380 its really significant."
Cons: "The crew was abit too talkative during non-service."

Pros: "Food was ok"
Cons: "Smallest leg room ever"

Pros: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Cons: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."

Cons: "The crew was very impolite."

Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Cons: "None"

Cons: "Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me"

Cons: "Baggage took almost 2 hours to get out at return destination"

Cons: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."

Pros: "The media system was great. I enjoyed the food and the crew was very nice."

Cons: "See above comments."

Pros: "We love Emirates. The previous flights and crew have been amazing. Most likely due to the plane only being half full. However the service, food, comfort and entertainment are the best I have ever experienced. The staff when able are more then helpful. They are friendly and engaging. The baggage allowance is amazing as well."
Cons: "Nothing"

Pros: "We flew on time"
Cons: "It was ok"