Overview

Secret Garden Tulum
Top Boutique Hotel

Sagitario Poniente 54, 77780 Tulum, QR, Mexico
+52 984 157 8001

S$ 97+

Overall guest ratings

8.5/10 Excellent
based on 410 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.0
  • 5.6

Good to know

  • Friendly atmosphere
  • Nice building
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park, Secret Garden Tulum offers an airport shuttle (available on request) for USD 110 per person. Guests will have free perks like WiFi and self parking.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Express check out
    • Air-conditioned
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 410 reviews
    • 9.4 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
      9.3 "93% thought the building was wonderful."
      9.5 "95% loved the outdoor sports facilities."
      10.0 "100% thought the architecture was beautiful."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.1 "Management was excellent, said 71%."
    • 9.0 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      7.2 "Easily accessible by car, said 72%."
      10.0 "Near to public transport, according to 100%."
    • 6.4 "Rooms are ok."
      6.9 "For 69%, maintenance was acceptable."
      5.9 "Only 59% thought the furniture was functional."
      5.0 "Only 50% said the rooms were modern."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Beach is so-so."
    • 5.3 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
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    Overall rating

    8.6 Excellent
    based on 348 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.3 "Excellent amenities."
      9.3 "93% found the grounds to be nice."
      9.3 "93% thought the building was wonderful."
    • 9.0 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.5 "Location is great."
    • 7.0 "High comfort."
    • 6.4 "Rooms are ok."
      6.3 "For 63%, maintenance was acceptable."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Beach is so-so."
    • 5.0 "Internet is average."
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    Overall rating

    7.7 Good
    based on 20 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent amenities."
    • 8.8 "Location is great."
    • 6.5 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 41 reviews
    • 9.3 "Excellent amenities."
      9.5 "95% found the grounds to be nice."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Awesome vibe."
    • 8.2 "Location is great."
    • 6.2 "Rooms are ok."
    • 5.9 "Average comfort."
    • 5.5 "Breakfast is mediocre."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly atmosphere"
    "Nice building"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou
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