Overview

Pension Excellence

Alser Strasse 21, 1080 Vienna, Wien, Austria
+43 1407 9620

S$ 61+

Overall guest ratings

7.5/10 Good
based on 1,094 reviews

Review highlights

  • 8.4
  • 8.4
  • 4.5
  • 4.5

Good to know

  • Professional service
  • Near city centre
  • Friendly service

Nearby

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    About

    For your sightseeing break or business trip to Vienna, the 4-star Pension Excellence combines warm hospitality and convenient setting, within walking distance to the Ring Road and steps from the tram station Lange Gasse. Thanks to its location, this luxury pension allows guests an easy access to the city center of the Austrian capital city and its most famous landmarks, such as the Hofburg Palace, the Prater amusement park or the Danube banks, to name but a few. The Pension Excellence features spacious guest rooms with classic décor and all the modern comforts. For a good start into the day, before leaving the pension for a busy day of visits and shopping sprees in Vienna, guests to the Pension Excellence are invited to enjoy a full Austrian breakfast buffet in the light-filled breakfast room. If you need tips and advices to make the best of your Vienna break, the reception opens round the clock and the friendly staff will do their best to help you in any way they can.

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    AMENITIES

    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Laundry service
    • Room service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Designated smoking area
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,094 reviews
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.5 "Management was excellent, said 75%."
    • 8.4 "Location is great."
      7.6 "City centre within easy reach, said 76%."
      9.7 "Near to public transport, according to 97%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% thought it was easy to get to the train station."
    • 7.0 "Good breakfast."
    • 6.1 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      2.0 "For 80%, the rooms looked old."
      3.3 "67% found problems with the furniture."
      1.9 "81% thought the tv was sub-standard."
      4.4 "56% said the bathroom was dirty."
      3.3 "67% had problems with the shower."
      3.3 "67% were disappointed with the minibar."
    • 4.5 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.4 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.0 "Disappointing food."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    based on 579 reviews
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.0 "Location is great."
      7.6 "City centre within easy reach, said 76%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.7 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.4 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.3 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      2.2 "For 78%, the rooms looked old."
      3.1 "69% had problems with the shower."
    • 4.0 "Disappointing food."
    • 3.9 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 251 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Location is great."
      7.8 "City centre within easy reach, said 78%."
      9.5 "Near to public transport, according to 95%."
    • 7.1 "Good breakfast."
    • 4.8 "Rooms are not good."
      1.2 "Air conditioning was criticized by 88%."
      2.4 "76% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
    • 4.7 "Internet is poor."
    • 4.5 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 3.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
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    Overall rating

    7.5 Good
    based on 262 reviews
    • 8.6 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      2.1 "79% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
    • 4.3 "Not very comfortable."
      1.9 "81% thought it was too noisy."
    • 4.0 "Vibe wasn't good."
    • 4.0 "Disappointing food."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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