Pros (+) The room was okay, comfortable, once everything was sorted out.
Cons (-) Started out bad on check-in. We reserved a King, smoking room, and were told upon arrival that the only King smoking available had no heat. I told them a non-smoking room was fine. The desk staff then got on the phone with someone and after speaking with them for about 5 minutes in another language, offered me a Queen room for the same price. I told them no, they got back on the phone, and then of...
Read more