Overview

Empark Grand Hotel Xian
Best Wellness Area

19 Jiang Ong Road, Xi'an 710000, China
+86 296 860 8888

S$ 81+

Overall guest ratings

9.6/10 Excellent
based on 4,274 reviews

Review highlights

  • 9.6
  • 9.1
  • 9.0
  • 4.4

Good to know

  • Great reception
  • Professional service
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Empark Grand Hotel Xian offers an airport shuttle (available on request) and puts you 4.1 mi (6.6 km) from Giant Wild Goose Pagoda and 5 mi (8 km) from Bell Tower. Guests can splash around at the indoor pool or grab a bite to eat at one of the 4 restaurants. A health club and a kid's club are other highlights at this upscale hotel, and rooms offer washers/dryers and minibars.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Concierge service
    • Laundry service
    • Room service
    • Casino
    • Child pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Air-conditioned
    • Night club
    • Safe
    • Airport shuttle
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Child-friendly
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Indoor pool
    • Express check out
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.6 Excellent
    based on 4,274 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.1 "91% said the reception staff was great."
      8.6 "Management was excellent, said 86%."
    • 9.1 "Excellent value."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.3 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      9.4 "Great parking, according to 94%."
      10.0 "100% thought parking was inexpensive."
      7.1 "Near to public transport, according to 71%."
      7.5 "75% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."

    Overall rating

    9.7 Excellent
    based on 128 reviews
    • 9.6 "World class service."
      8.8 "88% said the reception staff was great."
    • 7.6 "Nice rooms."

    Overall rating

    9.2 Excellent
    based on 1,324 reviews
    • 9.3 "Excellent value."
    • 9.0 "World class service."
      9.4 "94% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      7.2 "Housekeeping was great, according to 72%."
    • 8.2 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      9.5 "Great parking, according to 95%."
    • 8.1 "Breakfast is good."
    • 6.4 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."

    Overall rating

    9.6 Excellent
    based on 2,649 reviews
    • 9.7 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.1 "Excellent value."
    • 8.2 "Breakfast is good."
    • 7.9 "Nice rooms."
      8.6 "86% thought rooms were spacious."
      9.2 "92% said rooms were clean."
      7.3 "73% said the beds were comfortable."

    Overall rating

    9.6 Excellent
    based on 170 reviews
    • 9.8 "World class service."
      9.2 "92% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.5 "Location is great."
    • 7.5 "Nice rooms."
      8.1 "81% thought rooms were spacious."
      8.9 "89% said rooms were clean."
    • 7.2 "High comfort."
      8.1 "81% thought rooms were spacious."
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou
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