Overview

Hilton Birmingham Metropole

Harbet Drive, Birmingham, B40 1PP, United Kingdom
+44 121 780 4242

S$ 133+

Overall guest ratings

7.8/10 Good
based on 4,287 reviews

Review highlights

  • 8.1
  • 8.0
  • 5.0
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Hilton Birmingham Metropole is situated next to the NEC, Genting Arena, Birmingham International Train Station and Birmingham Airport with free shuttle bus service. 790 rooms ranging from guest rooms to suites which all include comfortable beds, LCD TV’s, Internet Access and working desks. Upgrade to an Executive Room for exclusive access to the Executive Lounge, to enjoy complimentary breakfast in the VIP area for your relaxation or work purposes. Schedule a day of treatments at The Ocean Rooms Spa, relax by the heated indoor swimming pool or rejuvenate in the sauna and steam room. The LivingWell™ health club is open 24-hours. On-site dining is available throughout the day with four inviting options. Choose from an international buffet at Boulevard, order from the à la carte menu at Millers, enjoy light bites and drinks at the 24-hour Lounge Bar or unwind with 24-hour room service.

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    Hilton

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Cable or satellite TV
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 4,287 reviews
    • 8.1 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "Good access to the airport, said 97%."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "80% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
      9.0 "90% were happy with the shuttle service."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.7 "Sufficient business facilities, according to 67%."
      5.3 "53% said the handicap accessible facilities were average."
    • 5.9 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      6.5 "65% thought the vegetable dishes were ok."
    • 5.0 "Average cleanliness."
      4.6 "54% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      4.2 "Unclean dining area, according to 58%."
      3.8 "Dirty pool, said 62%."
      3.0 "70% said that wellness & sports facilities were unclean."
    • 4.5 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
    • 4.3 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.0 "80% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      1.2 "88% criticized the small bathroom."
    • 4.1 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.1 "59% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
      0.8 "92% thought the tv was sub-standard."
      1.5 "85% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      4.2 "58% were disappointed with the minibar."
      1.2 "88% criticized the small bathroom."
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    Overall rating

    7.6 Good
    based on 2,143 reviews
    • 8.1 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 7.8 "Good breakfast."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
      9.1 "91% were happy with the shuttle service."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.3 "Sufficient business facilities, according to 63%."
      5.1 "51% said the handicap accessible facilities were average."
    • 5.8 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 4.9 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
    • 4.3 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 4.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.7 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      3.8 "Dirty pool, said 62%."
    • 3.7 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.2 "58% said rooms were small."
      0.8 "92% said the bathroom was dirty."
      0.8 "92% thought the tv was sub-standard."
      2.0 "80% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      2.3 "77% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    7.8 Good
    based on 600 reviews
    • 8.3 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
    • 5.8 "Food is average."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
      6.9 "Sufficient business facilities, according to 69%."
    • 4.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.6 "Not very clean."
      4.5 "55% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      2.1 "79% thought it was too noisy."
      3.8 "62% said rooms were small."
    • 3.8 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      2.3 "77% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.5 "85% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      3.9 "61% were disappointed with the minibar."
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    Overall rating

    7.0 Good
    based on 257 reviews
    • 8.1 "Breakfast is good."
    • 8.1 "Location is great."
    • 6.8 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 6.0 "Food is average."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.3 "Not very comfortable."
      4.0 "60% said rooms were small."
    • 4.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      1.7 "For 83%, the rooms looked old."
      0.8 "92% thought the tv was sub-standard."
      4.0 "60% said rooms were small."
    • 4.0 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.6 "Value below average."
      2.3 "The price was too high for 77%."
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    Overall rating

    7.7 Good
    based on 1,286 reviews
    • 8.6 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 7.6 "Good breakfast."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.3 "Average cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.9 "Bar is not good."
      4.0 "Bar service was unacceptable, according to 60%."
      1.5 "85% said beverages were too expensive."
    • 4.5 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.0 "80% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      1.0 "90% criticized the small bathroom."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      0.7 "93% thought the tv was sub-standard."
      1.5 "For 85%, the rooms looked old."
      2.6 "74% had problems with the shower."
      0.9 "91% said the bathroom was dirty."
      4.1 "59% were disappointed with the minibar."
      1.0 "Air conditioning was criticized by 90%."
      1.6 "84% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
    • 3.8 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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