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Cons: "-Seat comfort - stingy with morning coffee -terrible departing plane"

Pros: "Crew"
Cons: "Everything else"

Cons: "why did they take my blanket and headphones 1 hour before we land?"

Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"

Pros: "Attentive crew. Responded to all requests right away."
Cons: "I think just entertainment - choice of movies ."

Pros: "Leg room is spacious."
Cons: "Overall good.."

Pros: "Attendants and aircraft comfort was excellent"

Pros: "Just such a smooth journey."

Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"

Pros: "Emirates is always amazing"
Cons: "Business Class, lol."

Pros: "Everything was fine."
Cons: "All reasonabley good."

Pros: "Crew was amazing and meals were perfect."

Pros: "Crew were rude and kept ignoring me"
Cons: "Crew member needs to be more friendly and accommodate when things go wrong"

Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."

Pros: "A380s are good aircraft. Emirates entertainment is second to none ."
Cons: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"

Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Pros: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Cons: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"

Pros: "Facilities and comfort"
Cons: "Nil"

Pros: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Cons: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"

Pros: "Personalized service"
Cons: "Sound kept going of on movie"

Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Pros: "Outstanding and very helpful service"
Cons: "N/a"

Cons: "seat was ok staff are very rude food was poor and cold on first flight"

Cons: "Far too low temperature settings"

Pros: "the food is excellent"

Pros: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Cons: "everything was mostly fine"

Pros: "Lots of selection in movies"
Cons: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."

Pros: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Cons: "Hotel with all meals provided."

Pros: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."

Pros: "The ground staff at Gatwick was friendly, helpful and efficient."

Cons: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Pros: "What I like is the food served, the entertainment, and the toilet."
Cons: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."

Pros: "Breakfast and lunch were both tasty"
Cons: "Had to wait an hour for our bags at BHX"

Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pros: "We felt safe and the flight landed a bit early."
Cons: "Boarding was a nightmare, couldn’t hear zones being called, etc. assigned seats had us in the middle and basically so confined we couldn’t eat when they gave us food. Very uncomfortable. I had such a bad experience I got online and paid for isle seats for the return trip, and thought maybe that’s what they wanted all along ..,"

Pros: "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
Cons: "Organisation was shocking, staff were rude and unwilling to help."

Pros: "Generally the standard was good as I've come to expect from Emirates"
Cons: "There was little communication about boarding at Lusaka. By contrast to larger airports it is not at all clear where to go once you are in the departures area - fine if you are familiar with the airport, but confusing if not. I discovered I should make my way through secondary security into the departure gate area via a small unsigned door. There followed a good deal of confusion among the passengers as to where we should be waiting, and whether the flight was on time or not. Another area which could be improved, but not by the airline, is the listing of departure gates for connecting flights in Dubai. There are so many flights cycling on limited screen space, so you have only a few seconds to locate your flight, from around 90 or so, before having to wait for the cycle to repeat."

Pros: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."

Pros: "Good selection of movies and special menu for the festive season."
Cons: "Slight delay on the tarmac."

Pros: "Service was some what better than in the business class."
Cons: "I requested special meal when booked my ticket. I was told no vegetarian meal or sea food except for chicken and was given a just a roll and desert. Half an hour later after I finished what was served I was asked if I wanted left over vegitarian dish??????"

Pros: "Very Kind"
Cons: "My seat assignment"

Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."

Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."

Pros: "Flight was quite empty and boarding was swift and easy."

Cons: "Tv and food"

Pros: "nothing"
Cons: "nothing"

Cons: "Seat legroom"

Pros: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Cons: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pros: "Entertainment and food are always reliably good on Turkish."
Cons: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Pros: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Cons: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Pros: "Plenty of films."
Cons: "Cabin was too hot."

Cons: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pros: "Service ,food"
Cons: "Boarding take long time"

Pros: "Good food and great entertainment system."
Cons: "As close as an hour to takeoff, we had not received any confirmation from the gate that we would be boarding there. Upon asking the gate attendant at our supposed depature gate if if was indeed the gate depating for Kabul, she "had no idea." To begin boarding, people just randomly started lining up without any formal announcement ever occuring."

Pros: "As above"

Pros: "Excellent staff."
Cons: "Very cramped, even for economy."

Pros: "Not much. The plane didn’t fall apart? I wasn’t poisoned?"
Cons: "The seats barely recline, the food is heated garbage, the movie options are few and stale, the flying and landing were amateur-level and vomit-inducing, and the service is curt at best."

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing"

Cons: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Pros: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Pros: "Check in process, helpful ground crew and airplane"
Cons: "Comfort of seats are horrible for a trip so far, they need more cushion."

Pros: "Nothing. I was so disappointed with the whole experience."
Cons: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."

Pros: "All fright attendants were so seriously working in any occasion. All pilots Of my flights were excellent, their taking offs and landings were very smooth. I was very comfortable all the time."

Pros: "Professional nice food"

Pros: "Good entertainment options. Good food."
Cons: "Bumpy landing"

Pros: "Good food, comfort seat"
Cons: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"

Pros: "Largely pain free experience"

Pros: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Cons: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Pros: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Cons: "No negative points to make."

Cons: "Need More premier economy seats"

Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Pros: "Comfortable seats, good food"
Cons: "Nothing"

Pros: "The food, crew & entertainment system"
Cons: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."

Pros: "The food was quite good"
Cons: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Pros: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Cons: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Pros: "Nothing"
Cons: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Pros: "Comfortable, on time and as always good service from Turkish Airlines"

Cons: "Timing"

Pros: "Punctuality"
Cons: "Security and boarding gate at Chicago. Too much repeatation of travel documents. Lines were not evenly managed. Some lines weee extremely slow and was quite fast. Manual check was too detailed"

Pros: "Nothing"
Cons: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Pros: "Well looked after from start to finish!"
Cons: "Nothing!"

Cons: "I could not use my ticket I was trying to extension date but customer services terrible"

Pros: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pros: "kayak was poop for help for me."
Cons: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Pros: "Facilities are really nice"
Cons: "I only got one boarding pass at the check in."

Pros: "Food was great."
Cons: "Long waits, poor communication, either too warm or too cold"

Pros: "Excellent employees from check in desk to flight attendants"
Cons: "Food quality was medicore"

Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Pros: "Comfortable and uneventful flight - just the way it should be!"

Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Cons: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."

Pros: "I liked how smooth our flight was thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Cons: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."

Cons: "They didn't have my special meal"

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Cons: "Klm is the best, even on a 40min they served small breakfast."

Pros: "Comfort"
Cons: "Wifi on klm"

Cons: "It's KLM. What else do you need to know."

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Pros: "Usual faultless KLM experience"
Cons: "Nothing."

Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"

Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."

Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Pros: "very nice crew"
Cons: "my bagfage was lost"

Pros: "Just as I expected. And I made my last connection easily."

Cons: "Flight got delayed 30 minutes"

Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Pros: "Nice attention and good food. Plane and seats are confortable"

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Cons: "Flight cancelled"

Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Cons: "Lost all our bags so couldn’t ski"

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"

Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"

Cons: "Very slow service at checkin, was not even available when I arrived at the airport"

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"

Cons: "Short and sweet"

Pros: "The crew was perfect"
Cons: "No wi fi on the plane."

Pros: "The crew and the food were great!"
Cons: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Pros: "Crew were very good."
Cons: "No vegan food available."

Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Pros: "Na"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Pros: "Despite being a short flight, they gave food"
Cons: "Nothing. All ok"

Cons: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Pros: "Great newer plane, great service!"

Pros: "Great crews, excellent customer service"

Pros: "Crew very professional"
Cons: "Boarding was a little confusing"

Pros: "Had decent room space seats comfortable"
Cons: "My luggage could have arrived for a start"

Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Pros: "Food and wine. Entertainment."
Cons: "Sat closer to water closet. Maybe more air freshener in there."

Pros: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Cons: "See above. Overall, very nice experience."

Pros: "Everything was great"
Cons: "N/A"

Cons: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Cons: "Too much time spent at boarding. On luggage missing."

Pros: "Flight was in time"

Cons: "It was a great flight can’t think of anything"

Pros: "Plane was new, and seatback screen responsive and functional."
Cons: "Economy seats not very comfortable, very tightly packed together"

Pros: "The transfer times were excellent"

Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Pros: "Everything! It was a wonderful experience."
Cons: "Nothing"

Pros: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Cons: "My entertainment device did not work the entire flight."

Cons: "wine selection divider between seats"

Pros: "Staff and services all very good definitely"
Cons: "Everything was brilliant"

Pros: "DIY snack area"
Cons: "Food and seating"

Pros: "Good food and service"

Pros: "The crew were polite and friendly"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Pros: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Cons: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Cons: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Pros: "Just a routine flight but done with perfect execution."
Cons: "Nothing."

Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Pros: "Great service"

Pros: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."

Pros: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Cons: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."