Overview

Palace Hotel - The Hotel Collection

Palace Road, Buxton, SK17 6AG, United Kingdom
+44 129 822 001

S$ 78+

Overall guest ratings

7.4/10 Good
based on 4,669 reviews

Review highlights

  • 9.1
  • 6.6
  • 4.9
  • 4.6

Good to know

  • Friendly service

Nearby

    show all

    About

    The Palace Hotel Buxton & Spa is a great choice for a stay in Buxton. Guests can visit the spa to indulge in massages, body wraps, or facials, and Dovedale Restaurant serves breakfast and dinner. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a health club.

    Less show all
    Hotels.com

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • Concierge service
    • Laundry facilities
    • No smoking
    • Coffee shop
    • Parking (surcharge)
    • Steam room
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    based on 4,539 reviews
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
      5.0 "50% found the room service acceptable."
    • 5.9 "Average value."
      6.0 "60% thought it was adequately priced."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
      2.6 "74% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
    • 4.6 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      5.0 "Only 50% said rooms were big enough."
      1.1 "89% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      3.6 "64% had problems with the shower."
      1.9 "81% said the bathroom was dirty."
      3.3 "67% thought the tv was sub-standard."
      3.5 "Air conditioning was criticized by 65%."
      2.1 "79% were unsatisfied with the kitchenette."
    • 4.5 "Not very clean."
      4.8 "52% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
      1.4 "Dirty pool, said 86%."
      0.9 "Unclean dining area, according to 91%."
      3.0 "70% said that wellness & sports facilities were unclean."
    • 4.1 "Disappointing food."
      3.7 "63% did not like what was on the menu."
      3.2 "68% did not enjoy the desserts."
      2.2 "For 78%, the dining experience was not enjoyable."
      3.9 "The price was too high for 61%."
      2.5 "75% found the side dishes unedible."
      0.9 "Unclean dining area, according to 91%."
      1.5 "85% said the pork dishes didn't taste good."
      1.3 "87% did not like the vegetable dishes."
      0.0 "100% were unhappy with the vegetarian selection."
      4.0 "60% complained about the fish/seafood dishes."
    • 2.5 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    based on 3,449 reviews
    • 9.3 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      6.9 "Housekeeping was ok, according to 69%."
      5.0 "50% found the room service acceptable."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
    • 4.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.5 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
      1.0 "Unclean dining area, according to 90%."
      1.5 "Dirty pool, said 85%."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      2.7 "For 73%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      3.7 "63% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
      3.3 "67% thought the tv was sub-standard."
      3.4 "Air conditioning was criticized by 66%."
      2.1 "79% were unsatisfied with the kitchenette."
    • 4.5 "Disappointing food."
      3.5 "65% did not like what was on the menu."
      3.3 "67% did not enjoy the desserts."
      2.1 "For 79%, the dining experience was not enjoyable."
      4.0 "The price was too high for 60%."
      2.8 "72% found the side dishes unedible."
      1.0 "Unclean dining area, according to 90%."
      1.7 "83% did not like the vegetable dishes."
    View all review categories

    Overall rating

    7.5 Good
    based on 499 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 6.9 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.5 "Bar is ok."
    • 5.4 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.3 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      6.0 "Beds were acceptable for 60%."
      5.3 "53% thought the bathroom was big enough."
    • 4.4 "Not very clean."
      4.4 "56% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.0 "Disappointing food."
      3.6 "64% did not like what was on the menu."
      3.3 "67% did not enjoy the desserts."
      2.0 "For 80%, the dining experience was not enjoyable."
      3.9 "The price was too high for 61%."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    5.5 OK
    based on 45 reviews
    • 9.3 "Terrific location."
    • 6.5 "Service is ok."
    • 5.8 "Average value."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.8 "Not very comfortable."
    • 4.8 "Vibe wasn't good."
    • 3.9 "Rooms are not good."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 544 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 6.6 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Bar is ok."
    • 5.7 "Average value."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      5.0 "Only 50% said rooms were clean enough."
      2.5 "75% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      3.5 "65% thought the tv was sub-standard."
      3.3 "Air conditioning was criticized by 67%."
      3.4 "66% had problems with the shower."
    • 4.6 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      1.9 "81% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
    • 4.4 "Disappointing food."
      3.9 "61% did not like what was on the menu."
      3.2 "68% did not enjoy the desserts."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    opera house
    opera house
    mattress and the double bed
    hot water from the tap
    left tables
    central to town
    compact room
    great value for money
    large bedrooms
    steep staircase
    paint drips
    More
    Photos
    Map

    Map