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Palace Hotel - The Hotel Collection

Palace Road, Buxton, SK17 6AG, United Kingdom
+44 129 822 001

S$ 103+

Wed 7-12 Check in
Thu 8-12 Check out

Overall guest ratings

7.4/10 Good
based on 2,900 reviews

Review highlights

  • 9.3
  • 6.2
  • 5.0
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Located in Buxton (Peak District), The Palace Hotel Buxton & Spa is minutes from Buxton Opera House and Pavilion Gardens. This 4-star hotel is within the region of Lyme Park.

    Rooms

    Make yourself at home in one of the 122 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features wireless Internet access (surcharge), concierge services, and complimentary babysitting/childcare.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Planning an event in Buxton? This hotel has 172 square feet (16-404 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Free babysitting/child care services
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 2,900 reviews
    • 9.3 "Terrific location."
    • 6.2 "Service is ok."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Average amenities."
    • 5.4 "Average comfort."
    • 5.0 "Bar is ok."
    • 4.9 "Not very clean."
    • 4.6 "Vibe wasn't good."
    • 4.3 "Disappointing food."
    • 4.1 "Rooms are not good."
    View all review categories

    Overall rating

    7.5 Good
    based on 2,291 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 6.3 "Service is ok."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.5 "Average value."
      5.1 "The price was ok for 51%."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
      2.6 "Unclean dining area, according to 74%."
      4.2 "Dirty pool, said 58%."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.2 "Disappointing food."
      2.8 "72% did not like what was on the menu."
      1.9 "81% did not enjoy the desserts."
      4.0 "For 60%, the dining experience was not enjoyable."
      2.6 "Unclean dining area, according to 74%."
      2.0 "80% found the side dishes unedible."
    • 4.1 "Rooms are not good."
      5.0 "Only 50% said rooms were big enough."
      2.7 "73% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      1.9 "For 81%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      3.9 "61% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
      2.3 "77% thought the tv was sub-standard."
      0.5 "Air conditioning was criticized by 95%."
    • 1.0 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    based on 290 reviews
    • 9.3 "Terrific location."
    • 6.7 "Service is ok."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Pool is mediocre."
    • 5.4 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.9 "Value below average."
      2.8 "72% said the breakfast was too expensive."
    • 4.7 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      3.4 "66% said the bathroom was dirty."
    • 4.2 "Disappointing food."
      3.6 "64% did not like what was on the menu."
    • 0.9 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.1 Good
    based on 29 reviews
    • 9.4 "Terrific location."
    • 6.3 "Service is ok."
    • 6.2 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.5 "Average comfort."
    • 4.2 "Vibe wasn't good."
    • 3.9 "Rooms are not good."
    • 1.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.0 Good
    based on 290 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.7 "Service is ok."
    • 5.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.4 "Only 54% said rooms were big enough."
      5.1 "51% thought the bathroom was big enough."
    • 4.7 "Not very clean."
      4.8 "52% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
    • 4.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.3 "For 77%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
    • 4.1 "Disappointing food."
      3.4 "66% did not like what was on the menu."
      1.9 "81% did not enjoy the desserts."
    • 0.8 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories
    Good to know
    "Friendly service"
    data provided by TrustYou

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