Overview

Palace Hotel - The Hotel Collection

Palace Road, Buxton, SK17 6AG, United Kingdom
+44 129 822 001

S$ 79+

Overall guest ratings

7.5/10 Good
based on 4,066 reviews

Review highlights

  • 9.2
  • 6.8
  • 5.0
  • 5.0

Good to know

  • Friendly service

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    About

    The Palace Hotel Buxton & Spa is a great choice for a stay in Buxton. Guests can visit the spa to indulge in massages, body wraps, or facials, and Dovedale Restaurant serves breakfast and dinner. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a health club.

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    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Coffee shop
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 4,066 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
      6.8 "Housekeeping was ok, according to 68%."
    • 6.3 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.0 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was stylish."
    • 5.0 "Average comfort."
      2.8 "72% thought it was too noisy."
      4.3 "57% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
    • 5.0 "Bar is ok."
      2.8 "Bar service was unacceptable, according to 72%."
      1.8 "82% said beverages were too expensive."
    • 4.7 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      3.1 "69% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      4.3 "57% criticized the small bathroom."
      3.6 "64% thought the tv was sub-standard."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "92% were unsatisfied with the kitchenette."
    • 4.5 "Disappointing food."
      3.7 "63% did not like what was on the menu."
      3.4 "66% did not enjoy the desserts."
      3.1 "The price was too high for 69%."
      1.9 "For 81%, the dining experience was not enjoyable."
      4.1 "59% found the side dishes unedible."
      1.2 "Unclean dining area, according to 88%."
      2.0 "80% said the pork dishes didn't taste good."
      1.5 "85% did not like the vegetable dishes."
      2.9 "71% complained about the fish/seafood dishes."
    • 2.4 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 3,049 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
      6.8 "Housekeeping was ok, according to 68%."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.3 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.5 "75% thought it was too noisy."
      4.4 "56% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
    • 4.8 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.6 "Bar is not good."
      3.0 "Bar service was unacceptable, according to 70%."
    • 4.6 "Disappointing food."
      3.7 "63% did not like what was on the menu."
      3.3 "67% did not enjoy the desserts."
      3.4 "The price was too high for 66%."
      4.2 "58% found the side dishes unedible."
      1.9 "For 81%, the dining experience was not enjoyable."
      1.2 "Unclean dining area, according to 88%."
      1.8 "82% did not like the vegetable dishes."
    • 4.6 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      4.9 "51% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      2.8 "For 72%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      3.6 "64% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      4.4 "56% criticized the small bathroom."
      3.4 "66% thought the tv was sub-standard."
      2.7 "Air conditioning was criticized by 73%."
      0.9 "91% were unsatisfied with the kitchenette."
    View all review categories

    Overall rating

    7.5 Good
    based on 447 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 6.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.3 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.8 "Not very clean."
      2.7 "73% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 4.7 "Bar is not good."
    • 4.0 "Disappointing food."
      3.4 "66% did not like what was on the menu."
      1.7 "For 83%, the dining experience was not enjoyable."
      3.1 "The price was too high for 69%."
      3.5 "65% did not enjoy the desserts."
    • 2.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.0 OK
    based on 40 reviews
    • 9.3 "Terrific location."
    • 6.7 "Service is ok."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.0 "Average comfort."
    • 4.7 "Vibe wasn't good."
    • 4.4 "Rooms are not good."
    • 2.6 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.5 Good
    based on 528 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 6.8 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 5.4 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.3 "Only 53% said rooms were big enough."
    • 5.3 "Vibe was decent."
      5.5 "Only 55% thought, the hotel was stylish."
    • 5.3 "Bar is ok."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Disappointing food."
      3.7 "63% did not like what was on the menu."
      3.4 "66% did not enjoy the desserts."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories
    Good to know
    "Friendly service"
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