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Pros: "Everything"
Cons: "N/A"

Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Cons: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"

Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"

Pros: "Excellent"

Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Pros: "Brand new aircraft, excellent service and food"
Cons: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."

Pros: "Great service."
Cons: "Disinfectant smell."

Pros: "Excellent crew"
Cons: "My seat was very hard"

Pros: "Seats more comfortable than premium economy, staff more helpful!"
Cons: "Food was ordinary"

Cons: "The desserts. The bun."

Cons: "Outdated Cabin Fit Out"

Pros: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Cons: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."

Pros: "Staff, food and emenities great for economy class"
Cons: "Inflight entertainment wasn't as extensive as in previous years."

Cons: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."

Pros: "Liked the service"
Cons: "Nothing special."

Pros: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Pros: "Was very old plane but was good"
Cons: "Food and crew was well"

Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."

Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"

Pros: "New plane"
Cons: "Nothing in particular"

Pros: "The attendants are pleasant to the eye, thats about it."
Cons: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Pros: "Crew was friendly and whole on ground process was efficient."
Cons: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Cons: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"

Cons: "breakfast was terrible"

Pros: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Cons: "Nothing....."

Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."

Pros: "Service"
Cons: "Old planes and screens."

Pros: "Sound sleep"
Cons: "N/A"

Pros: "The staff were helpful, once I had complained enough."
Cons: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."

Pros: "Singapore service is always outstanding"
Cons: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."

Pros: "No fuss flight but lacking that something extra"

Cons: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Cons: "cramped uncomfortable seats freezing cold"

Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"

Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."

Pros: "Friendly and approachable"

Pros: "The ground staff in Sydney!"
Cons: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."

Cons: "The video screens need to be upgraded"

Pros: "Service was good, but then that's expected."
Cons: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."

Pros: "Good crew, but working with some tired, old equipment."
Cons: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."

Pros: "Movie selection, very helpful crew and good quality food."
Cons: "Nothing!"

Pros: "Good crew. Nice flight. Newer equipment."
Cons: "The transfer process was a little burdensome."

Pros: "Yes"

Pros: "attentive crew. comfortable seating. good food options"

Pros: "Crew was great and food was nice!"

Pros: "Food and being ontime"
Cons: "Seats are too hard"

Pros: "The crew was friendly and helpful."
Cons: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Pros: "Yes"
Cons: "N/a"

Cons: "Toilets needs air freshener as so many passengers use them."

Pros: "Everything was great, as the flight wasn't full, so we could relax"

Pros: "All except the food"
Cons: "The food"

Pros: "Great service & very comfortable lie flat business class seat for this red eye flight."

Pros: "Boarding was very smooth."
Cons: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."

Pros: "Everything"
Cons: "Nothing"

Cons: "Unable to reserve any seats so ended up with the family split all over the plane"

Pros: "Good attention from cabin crew and good food"

Pros: "Good movie selection, very friendly crew"

Pros: "quick eficient"
Cons: "long flight"

Pros: "Nothing"
Cons: "They cancelled my trip"

Cons: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."

Pros: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Cons: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"

Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"

Pros: "Entertainment"
Cons: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"

Cons: "Few selection of food."

Pros: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

Cons: "both flights had 2 hours delay... also lugages cames with next flight."

Cons: "Some crews are not accommodating."

Pros: "Leg space seat near the emergency exist. Courteous staff"
Cons: "Food quality could be better"

Pros: "Good attitude from staff"

Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"

Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"

Pros: "Comfort and cleanliness."

Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Pros: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Cons: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Pros: "Food and entertainment"
Cons: "There was a rude counter staff when we checked in in Singapore."

Pros: "Crews and quality of food was great"
Cons: "Seating"

Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."

Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Pros: "Excellent service everyone was generous"

Pros: "The airplane was spacious."
Cons: "The omelette was too tough."

Pros: "Nothing."
Cons: "Was denied boarding."

Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Pros: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Cons: "The headphone jack on my entertainment system was defective."

Pros: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Cons: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"

Cons: "Flight was delayed"

Cons: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."

Pros: "Crew was phenomenal. Felt safe and cared fir on flight."
Cons: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline. Not airlines fault but took too long to get yo terminal at IAD Leg room a little tight in economy of 777"

Pros: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"

Cons: "Flight got delayed and missed short connection in Doha. Had to fly to JFK instead. No compensation."

Pros: "Brand new plane, everything clean and working, crew friendly, smooth flight"

Cons: "Being on time"

Pros: "Great seat with extra legroom, very attentive cabin crew."
Cons: "Boarding"

Cons: "why did they take my blanket and headphones 1 hour before we land?"

Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"

Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"

Pros: "Crew was amazing and meals were perfect."

Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."

Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Pros: "Service level of cabin crew and ICE."
Cons: "The long wait to exit from the aircraft and to pick up my baggages from the carousel at Mcr airport. The main meal chicken curry & rice was a disappointment as the curry appeared slimy and starchy. It didn’t come anywhere near the delicious meal on flight from Mcr to Dubai on 12/1/19 chicken with pilaf rice!"

Pros: "Brilliant service from start to finish"
Cons: "Nothing"

Pros: "Legroom and seats Entertainment"
Cons: "Slow service Sparing on refreshments"

Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Cons: "Far too low temperature settings"

Pros: "Crew were helpful & friendly."
Cons: "No vegetarian food."

Pros: "Very helpful and arranged for me to move next to a friend (we had booked separately )"
Cons: "Nothing"

Pros: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."

Pros: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Cons: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."

Pros: "What I like is the food served, the entertainment, and the toilet."
Cons: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."

Pros: "The flight on the A3800 was great."

Pros: "Good selection of movies and special menu for the festive season."
Cons: "Slight delay on the tarmac."

Pros: "night flight but well able to sleep on this flight"

Pros: "Almost everything!"
Cons: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."

Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."

Cons: "see above"

Pros: "Flight was quite empty and boarding was swift and easy."

Pros: "Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pros: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Cons: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Pros: "Nice airport"
Cons: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."

Pros: "The food and service. Toilets are clean"
Cons: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Cons: "Bad seat"

Pros: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Cons: "In flight entertainment could have more recent movies."

Pros: "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
Cons: "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."

Cons: "Seat a little uncomfortable even with mattress. Food not great."

Pros: "Crew were lovely"
Cons: "Insufficient vegan option"

Pros: "Good seat pitch in economy and good entertainment selection."

Pros: "The plane were newer. Larger monitor."

Pros: "Iv only every travelled 1st class before and this time had to travel business. I hadn't realised the drop in standard would be so apparent . The staff are not as professinal , attentive and didn't seem very organised ."
Cons: "The food was below any standard iv ever flown and was quite frankly disappointed with it only the stale dry scones but the flight as whole . I voiced my concerns at the time and was apologised to . This however caused me to feel uncomfortabld and out in the spot ."

Pros: "Great experience would Defo use them for our next trip."

Cons: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"

Cons: "The touchscreens on the 777s were a bit unresponsive."

Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Pros: "Upgraded to Business Class. On a A380 its really significant."
Cons: "The crew was abit too talkative during non-service."

Pros: "Food was ok"
Cons: "Smallest leg room ever"

Pros: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Cons: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."

Cons: "The crew was very impolite."

Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Cons: "None"

Pros: "A380 is really comfortable even in economy and choice for entertainment is great"
Cons: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."

Cons: "Baggage took almost 2 hours to get out at return destination"

Cons: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."

Pros: "The media system was great. I enjoyed the food and the crew was very nice."

"Certains passagers ne portaient pas de masque et ont ignoré les rappels des membres de l'équipage. J'aurais aimé qu'il y ait plus de respect des règles. Grand souci des membres de l'équipage de satisfaire les passagers. Peu d'espace pour les jambes."

"Courteous and helpful. Comfortable, spacious seats. Arrived quite late which put pressure on connecting flight. Ground service to mitigate the late arrival was almost nonexistent and the one person I found to ask for help was rude and not the least bit interested in being of service."

Cons: "Turkish Airlines are doing great job for customer satisfaction services and timing"

Pros: "Friendliest Turkish crew I’ve had."
Cons: "Inflight movie selection is fairly dated."

Pros: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Cons: "Cc"

Pros: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Cons: "While seated in the plane we saw our second suit case. We called the stewerd and advised him of our observation and he promised to check with his supervisors; he came back and confirmed that all is under control. Arrived Bordeaux and the luggage didn’t. It took two days to get the suitcase and it took hours of follow up and the airport agent kept giving false excuses. At the end we drove to the airport and picked it up ourselves. Of course at the airport we listened to more trash."

Pros: "Food was good."
Cons: "Way too hot. It felt like we couldn’t breathe the first 90 minutes of the flight it was so hot. Then we kind of got used to it. Bathrooms were dirty and the whole plane smelled of pee. Awful experience."

Pros: "Good food, comfort seat"
Cons: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"

Pros: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Cons: "A little pricey."

Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Cons: "I contacted Turkish Airlines 4x times before my flight to learn how to deal with excess medical baggage, mobility assistance, and meal assistance. The Customer Call Center claimed to have made all of my necessary reservation updates for all of my special meal, medical, and mobility assistance needs. They did not! When I arrived at Check-In, there were no notes about any of my requests, nor services prepared to facilitate them. I spent over 30-45 minutes escalating the situation to the Shift Manager who had to contact the central call center and her own manager, just to find out what to do about medical baggage, what's permitted, etc. I was embarrassed for their employees, who not only didn't know their own company policy on the matter, nor were they aware of the industry standard. After much arguing, yelling and threats, the Check-In desk agents finally allowed my excess medical baggage and equipment without extra charge. I still received no mobility assistance to begin my travel after Check-In to my departure gate, nor were they prepared to offer this to me in Istanbul. Again, after a long wait, much yelling, screaming, and arguing, I was finally provided mobility assistance just in time for my flight. I almost missed my flight due to Turkish Airlines not putting my request in the system, nor caring enough about the traveler to do so at Check-In. When I arrived in Belgrade, 3x pieces of my luggage were destroyed and unusable again, medical equipment was damaged, and I filed a claim with Turkish Airlines. They tried every way possible not to pay, but finally offered a meager claim, nothing close to what it cost for the damage caused or to repair or replacement the destroyed luggage or medical equipment. Turkish Airlines is the Grey Hound of travel, sure they might be large, offer many itineraries and frequent travel, but their quality, customer service and professionalism leave them amongst the bottom feeders, still 3rd world in mentality, form and function. No honor, no integrity, no class. No reason to ever fly with Turkish again, and I'm happy to tell everyone I know not to fly with them!"

Pros: "The food was good!"
Cons: "I wish there was more legs room - 11 hours it iss long time to stay in one place"

Cons: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."

Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Cons: "The flight was cancelled and I still didnt receice my refund."

Pros: "Not much to say"
Cons: "The unfriendly and unhelpful flight attendants, the airport staff. the long distance. rude and disrespectful staff."

Pros: "Food was much better Istanbul to Boston than Boston to Istanbul"

Pros: "Excellent customer service, crew always helpful and glad to please."
Cons: "Atatürk airport link too confusing and decreased my flight experience"

Pros: "The food is great and so is the entertainment system."
Cons: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Cons: "Cabin crew in business class were not especially friendly and was really lazy during the welcome drink service. They did not even ask each passenger and greeted them to see if they want anything. Instead, they just held the tray of welcome drink and walked around the cabin once, then poured all the unconsumed welcome drinks into the bathroom. Service after take off was abysmal as well. No smile, no addressing passenger by name, all the service was done in a rush and a totally weird manner. The food is not very much to my liking since it heavily consisted of cheese, and there is literally no choice for you to get away with that. Having a traditional Turkish menu is great at one hand, but in this case it was a huge no-no."

Pros: "Turkish Airlines generally has great personal entertainment systems for their passengers."

Pros: "Better than average in flight service. Excellent in flight entertainment"
Cons: "Poor customer service. What the Turkish airliines claims to provide for passengers with long stopover (free tour etc.) on its web site did not happen. We got inconsistent and not helpful information from different Turkish representatives. Tight seat configurations. Uncomfortable for a 12+ hour flight."

Pros: "Comfortable seats, roomy, good customer services on the plane"
Cons: "One concern - as we were landing and then taxiing, people were standing up and getting baggage out of the overhead compartments before the plane had stopped moving. It felt dangerous. I would suggest having the flight crew make an announcement so people could be safe and remain seated until the airplane comes to a final stop/no longer moving."

Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Pros: "Desserts were good. Food variety and options were good. Comfort/Entertainment on flight were exceptional. Timely take off and landing."
Cons: "The variety of food was nice, but the main coarses were below average-Dry chicken as well as over cooked pasta. Trash wasn't collected often enough. Flight crew were friendly enough, but I raved about last years Turkish Airlines flight, but this year it was just so-so and I'm not exactly sure why."

Cons: "since Jan 17 TK stopped providing meals during the flight , just sandwich and drinks."

Pros: "The food was great and the entertainment system kept everyone occupied during the flight."
Cons: "Nothing."

Pros: "Service was ok"

Pros: "Good filling i"

Pros: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Cons: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"

Pros: "I like the flight and the crew on board . The airplane was comfortable and the entertainment on the plane was great."
Cons: "I didn't like all the miscommunication at the airport due to cancelled flights. I spent two days in atlanta as well as three days in the istanbul airport. Out of two weeks of vacation I ended up spender at least six of them b in the airport. Istanbul was total chaos. I understand that the weather was a major factor but the Turkish employees should be better trained in how to handle such crisis and be able to better direct people were to go. Having to pay out of pocket m ok Neyland for food at the airport was ridiculous."

Pros: "Great service."
Cons: "Too early to bored and they push you to rush."

Cons: "I didn't like the fact that I was not able to change the flight for the earlier flight which had many free seats. Despite this, I had to wait 7 hours in the airport, it was really bad..."

Cons: "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."

Pros: "Leg rooms are much smaller compare to other airlines."

Pros: "The food was amazing."
Cons: "The inflight entertainment didn't work on one of my flights."

Pros: "Na"
Cons: "Na"

Pros: "Good flight with plenty of entertainment and food!b"

Pros: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Cons: "Touch screen did not always work."

Pros: "getting off the flight"
Cons: "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."

Pros: "I was nervous to fly Turkish Airlines; however, the crew was professional and the experience was very positive. I felt safe and well cared for."
Cons: "Istanbul connection could have been smoother. The process was not efficient or clear. It worked; and I navigated it, but it could be improved."

Cons: "We called Turkish Air and chose our seats. They changed our assignment to inside seats. No notification."

Pros: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Cons: "None"

Cons: "Seat was small and squeezy. More variety for food needed."

Pros: "Better headphones for economy Pillows on seat when boarding"
Cons: "Poor heating/cooling controls, cabin too hot"

Pros: "The crew. The movies."
Cons: "The cramped seating. Unable to have any ventilation on window seat. Some food not good."

Pros: "Almost all"

Pros: "Direct flight is good. Dinner was good."
Cons: "Food for dinner was good but lunch was not not great. Crew was very unfriendly to especially Turkish passengers. Short answer for questions and no smile at all especially the ones on our side."

Pros: "The Turkish Air staff were very patient and accommodating to the Nigerian passengers around me, many of whom seemed to not know the norms of travelling internationally. They were patient and calm, never losing their cool when the passengers were demanding or spoke negatively towards them. I applaud the Turkish Air staff for their flexibility."
Cons: "Travelling with Nigerians."

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Cons: "Still don’t have my luggage yet"

Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Pros: "Newer plane, crew was amazing, seats were adjustable"

Cons: "Fix the damn KIOSKS at Vienna!"

Pros: "The friendliness of the crew"

Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pros: "Amazing crew"

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Cons: "Still waiting to board after missing this connection had to be booked on another airline"

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Pros: "kLM staff was great."

Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."

Pros: "Really friendly staff. Great service"

Cons: "The streaming service didn’t work"

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "Very friendly service!"

Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pros: "Very friendly staff"

Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."

Cons: "Dutch sub titels would be nice."

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Pros: "quick and relaxed"

Pros: "Good multi media access and content"

Pros: "Easy boarding, plenty of room"

Pros: "The included snacks and the seats."
Cons: "Nothing."

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Pros: "The crew were pleasant"

Pros: "."

Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Cons: "I slept didn't have snack offered and no entertainment"

Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."

Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Pros: "early arrival,comfort"
Cons: "late boarding while standing around waiting for pilot to ararive"

Pros: "Staff very nice, plane clean and nice food"

Pros: "On-time Quick boarding Friendly staff"
Cons: "Only pre-security lounge (Air France) that is open till 19:00."