Good to know
|Distance to city centre||9.5 km|
|Distance to airport||12.5 km|
|"Overall, great experience, great staff."||(in 54 reviews)|
|"Excellent service from the entire staff"||(in 10 reviews)|
|"The hotel was very clean."||(in 19 reviews)|
|"Kept the balcony doors closed 100% of the time, but it didn't help."||(in 2 reviews)|
Time of year
Show reviews that mention
|activities were fun||in 3 reviews|
|amazing views||in 12 reviews|
|doors closed||in 9 reviews|
|excellent service||in 26 reviews|
|food was very good||in 63 reviews|
|good hotel||in 37 reviews|
|mani||in 3 reviews|
|pedi||in 3 reviews|
|room service||in 29 reviews|
|room the bed||in 9 reviews|
|staff amazing||in 68 reviews|
|thanks to marco||in 10 reviews|
Everything was so good all things were good best place ever
If the ride was cheaper or free to go to and from the airport
Everyone and everything about the hard rock Cancún is amazing
Easy access everywhere...Alex from Rock Royalty was our assistance and he was the best!!!
The bathrooms next to the Zen restaurant during the evening were filthy every night. The pool area could use a third bartender; they were super busy and the drinks were crappy from time to time.
Very clean, excellent details! We spend a real good time there,the staff is committed to making us have fun!
Food, staff, and amenities were excellent!
Upgrade to a suite would have been better than upgrade received but not complaining at all with my visit.
The Hard Rock Hotel Cancun offers guests a relaxing and scenic all-inclusive experience for singles, couples, and families. The hotel is hip and modern, with a full range of amenities and activities to ensure that guests are never bored.
The hotel offers a wide selection of accommodations that will suit parties of all sizes. Each room comes with a double Hydro-Spa tub, a private balcony, a mini bar, flat LCD TVs with satellite access, a Bluetooth-enabled clock radio, and the hotel’s Rock Spa brand of amenities. Other special hotel features include a top-shelf, in-room liquor dispenser, room service, unlimited access to the golf course, fitness center, pool and beachside services, free Wi-Fi, and unlimited phone calls to the continental U.S. and Canada.
All packages are all-inclusive, meaning that guests have 24/7 access to food, cocktails, and in-room drinks. There are nine world-class restaurants that guests can choose from including Zen for Asian-inspired fine dining, Ciao for internationally inspired breakfast and Italian cuisine, or Ipanema, which serves the Caribbean and authentic Brazilian food. There are also other delis and cafes that offer a variety of casual dining experiences.
The Hard Rock Hotel Cancun makes it easy for guests to relax with several pools and a full on-site spa. Guests can take advantage of massages, facials, body treatments, and other techniques that will rejuvenate the mind, body, and soul. The hotel has a lagoon-style pool, water sports activities, swim-up bars, and three outdoor Hydro-Spa tubs. Guests can also experience local cultural attractions like Chichen Itza, Tulum Express, swimming with dolphins, jungle tours, and scuba diving.
The Hard Rock Hotel Cancun offers guests a rock star experience without the hassle. Beautifully situated along the beach, this hotel strives to provide something for everyone.
based on 4,983 reviews
Things to know
- Friendly service
- Great view
- Professional service
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about Hard Rock Hotel Cancun
Most popular landmarks
- Kukulcan Plaza 1.5 km
- Playa Marlin 1.7 km
- Museo Maya de Cancun 2.1 km
- Acuario Interactivo 2.3 km
- Playa Delfines 3.3 km
- El Rey Ruins 3.5 km
|Playa Del Carmen||61.2 km|