|"Everything was just perfect!"||(in 14 reviews)|
|""Amazing staff, wonderful facility, Great food!""||(in 135 reviews)|
|"Clean with great facilities and activities"||(in 54 reviews)|
|"Hot tub wasn’t hot"||(in 4 reviews)|
|"My room AC was not working."||(in 18 reviews)|
|"had to request bathrobes which came on last day"||(in 1 review)|
|staff was great||in 294 reviews|
|food was great||in 266 reviews|
|amazing hotel||in 125 reviews|
|swimming pool||in 117 reviews|
|room had a great||in 113 reviews|
|excellent service||in 105 reviews|
|ocean view||in 96 reviews|
|beautiful beach||in 83 reviews|
|great restaurants||in 62 reviews|
|hyatt||in 20 reviews|
|hot tub||in 19 reviews|
|exceeded our expectations||in 16 reviews|
|room service||in 16 reviews|
|two days||in 10 reviews|
|foam soft||in 9 reviews|
|go back||in 8 reviews|
Best hotel ever!
Staff was always friendly and very attentive. Beautiful resort.
Everything is perfect!!
Not worth the money
Room was clean. Staff were friendly and helpful.
Food is just okay. Not sure if it's because it wasn't peak season by then.
everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.
Beautiful poolside view of the beach Comfortable room with amazing view of pool and beach Friendly staff!
Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!
Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
We would definately vacation here again!!
Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
There is nothing we didn't like!
We liked a good food and service was excellent
There was no night bar and nothing to do after 9pm. A small selection of restaurants for dinner
Best on the strip
Great romantic getaway!!
the massages at the spa were incredible!!
Nice food and stuff.
Room with two separate beds. Uncomfortable
When it comes to modern resorts that are all-inclusive and geared towards adults, Hyatt Zilara Cancun is a popular option among many. It offers over 300 hundred suites that easily cater to the needs of a variety of travelers and tourists. All of them include contemporary decor along with outstanding views of the ocean, pool, and resort.
Hyatt Zilara Cancun is easily accessed from the airport via complimentary shuttle or private transportation. Area attractions include the Interactive Aquarium to the south, numerous parks in the surrounding area, and even golf courses that guests can take advantage of to play a round or two during the day.
The rooms at Hyatt Zilara Cancun have a fun and relaxed atmosphere, and check in is at 3 p.m. daily. Accommodations vary in size all the way from those which are a few hundred square feet with cozy beds, TVs, full bathrooms, and balconies, to penthouse suites that offer over 1,300 feet of floor space, vanity counters, spacious bedrooms, dedicated living rooms, dining rooms, telescopes for stargazing at night, double whirlpool tubs, complimentary bathrobes, LED satellite TVs, coffee makers, exclusive access to the Chef's Plate gourmet restaurant and more.
Hyatt Zilara Cancun has a lot to offer in terms of in-house dining and activity options. There are a total of six options when it comes to food as well as five separate bars. Guests can indulge in open-air seafood restaurants and a la carte options that overlook the sea. Those staying here can also drop in on nightly entertainment that features a celebration of Mexican culture and Venetian carnival shows, as well as play games, take art classes, attend culinary lessons, experience wine tasting, water sports, and more.
based on 851 reviews
Policies vary by room type and provider.
All existing Hyatt Zilara Cancun - Adults Only reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Zilara Cancun - Adults Only reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
A honeymoon at Hyatt Zilara Cancun – Adults Only is a truly special experience thanks to the resort’s dedicated package. Newlyweds can enjoy thoughtful touches like flower petals and a bottle of sparkling wine in the room, as well as a discount on spa services. The hotel also has a Romance Concierge who can help organize extra-special moments like a romantic candlelit dinner in a private gazebo or a couple’s massage on the beach.
Only during the weekly foam party guests may contact the concierge to book a cabana. Otherwise, complimentary poolside cabanas without numbers are available on a first-come, first-served basis, while those with assigned numbers are reserved for guests staying in upper-category suites.
Plenty of non-motorized water sports are on offer at the hotel, including aqua aerobics classes and volleyball. Guests can also take part in Pilates, yoga and dance classes. Unlike many resorts, this hotel offers an Olympic lap pool for those who wish to do some serious swimming.
Yes, from Spanish lessons to tequila tastings, there are plenty of ways to get in touch with local Mexican culture. Guests can also perfect their guacamole-making skills, learn regional handicraft techniques or take part in the regularly scheduled turtle release program – a magical experience that allows you to give something back to the local area.
The journey time from the airport to Hyatt Zilara Cancun – Adults Only is around 30m by car, with the easiest option (aside from booking the hotel transfer service) being to take a taxi. Prepaid private taxis should cost around 660 MXN (35 USD), and several providers also offer shared shuttles.
Absolutely – the Lobby Bar hosts a nightly changing program of live music events, from chilled jazz sessions to lively Cuban rhythms, traditional Mayan performances and thrilling circus performances.
If you decide to explore beyond the resort, there is a wide range of excursions from Hyatt Zilara Cancun – Adults Only. Guests can opt to learn about the ancient Mayan civilization on a tour of Chichen Itza or Tulum and Cenote, or book a place on a catamaran tour to the beautiful Isla Mujeres. Group or private snorkeling trips depart to places like Contoy, or you can explore the incredible local wildlife on a full-day excursion to see flamingos at Rio Lagartos and swim in the Ek Balam sinkhole. Finally, heart-pounding adventures like swimming with sharks can also be organized for those who have had a bit too much relaxation.
Early check-in may be granted if your room is available, but cannot be guaranteed. If you arrive on an early flight, however, you are welcome to use the resort’s facilities and even have breakfast or lunch if your room is not yet ready. (Prices checked 05/04/19).
Hyatt Zilara Cancun - Adults Only is located at Blvd Kukulcan Km 11.5 HZ in Hotel Zone, 8.5 km from the centre of Cancún. Acuario Interactivo is the closest landmark to Hyatt Zilara Cancun - Adults Only.
Check-in time is 15:00 and check-out time is 12:00 at Hyatt Zilara Cancun - Adults Only.
Yes, Hyatt Zilara Cancun - Adults Only offers free Wi-Fi.
Yes, Hyatt Zilara Cancun - Adults Only offers free parking.
No, Hyatt Zilara Cancun - Adults Only does not offer free airport shuttle service.
Hyatt Zilara Cancun - Adults Only is 15.5 km from Cancún. Hyatt Zilara Cancun - Adults Only is 69.4 km from Cozumel.
Yes, Hyatt Zilara Cancun - Adults Only has a pool on-site.
Hyatt Zilara Cancun - Adults Only has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.