Cons: Price was different than what I had reserved so I declined the rental and walked home
8.0 Excellent15 Sep 2018
Pros: Quick and easy pick up and drop offCons: Booked second smallest car in offer called economy, first option was mini. Been given mini car - the smallest they have skoda citigo. When I asked for economy (Skoda fabia they have) I've been told they have Mini Economy group..
5.6 Okay15 Jun 2017
Pros: The car was new and did he job well.Cons: We were not told the process for tolls in Austria and ended up with a $120 euro fine when we left the country. The cars fuel tank was also not 100% full when we picked it up.
10.0 Excellent16 May 2017
Prague to BrnoPros: Fast service and a good car with an upgrade!Cons: Signage at the Brno airport didn't exist but after a quick question to a pleasant airport worker we found it.
4.4 Okay29 Apr 2017
Horrible "upgrade"Pros: Nothing.Cons: I was supposed to get a VW Passat... instead I was "upgraded" to an old skoda Octavia with nearly 100,000 kilometers. On the second day of the rental, the turbo went out, and the check engine light came on. This no acceleration and a max speed of 100 km/hr on the German autobahn!
4.0 Okay7 Sep 2016
Meh....Pros: Very small car for its class. No cruise control and high miles. Counter rep wouldn't provide any paperwork confirming we dropped off the car.Cons: See above.
4.4 Okay27 Jun 2016
No organizationPros: The car was clean. That's about it.Cons: The pickup shuttle was a disaster, communication is non-existent, phone numbers in the confirmation e-mails didn't work, etc.