Manila Car Hire

Cons: Claimed that location was "in terminal" but had to be shuttled to off airport location. I arrived at avis booth on time as reservation and there was no body at the booth. Waited awhile just to be shuttled to another location. No big deal. At the location it felt like the staff was not ready to hire me a car, told the car was not ready. Took an hour and a half for the car to come. Car came and they told me they are changing my car again due to undisclosed reason. Finally gave me a pretty old toyota vios with lots of scuffs and scratches so that took a long time to mark on the damage report sheet. No big deal. Its just the two lus hours i wasted just to get on the road that ruined the experience.

Cons: They gave me the most scratch car. Gave me manual transmission instead of automatic, and still cost me the same price. Would never rent from here ever again.

Cons: Although my reservation was not on the list...

Cons: Rental office workers: They should approach people coming in..they just talking to each other and watching customers .they need a lot more of costumer service training.

Cons: They dont have the car on the pick up location. And no shuttle to get the rental.

Cons: After a 24 hour long flight you simply want your rental car. Well; Avis didn't approve our European driver license! they would only accept US and Filipino driver licenses. There was NOTHING listed about this on the web site. When we deal with them two people was waiting next to us and they told me that they knew it would happen as Avis don't accept foreign driver licenses but they could rent us a car.....well thanks but the car ended up being twice the price. Simply don't rent with Avis in Manila!