Overview

Hotel Laguna Bacalar

Avenida Costera #479 Bacalar, 77930 Chetumal, QR, Mexico
+52 983 834 2206

S$ 100+

Overall guest ratings

6.4/10 Good
based on 386 reviews

Review highlights

  • 9.1
  • 5.1
  • 4.2
  • 3.1

Good to know

  • Great view

Nearby

    show all

    About

    Take in the views from the rooftop terrace when you stay at Hotel Laguna Bacalar. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights include a children's pool, and rooms offer furnished balconies and room service.

    Less More
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Room service
    • Child pool
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    based on 386 reviews
    • 9.1 "Terrific location."
    • 5.1 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      6.5 "Housekeeping was ok, according to 65%."
    • 5.0 "Rooms are ok."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      4.3 "57% didn't like the architecture."
    • 3.1 "Terrible value."
      4.3 "The price was too high for 57%."
    • 2.9 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      4.2 "Air conditioning was criticized by 58%."
      2.2 "78% said rooms were small."
      0.7 "93% thought it was too noisy."
    • 2.3 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 2.3 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    5.9 OK
    based on 193 reviews
    • 9.2 "Terrific location."
    • 4.9 "Service is below average."
    • 4.5 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
      2.6 "74% didn't like the uncomfortable beds."
      4.5 "55% thought the tv was sub-standard."
      4.0 "Air conditioning was criticized by 60%."
      1.3 "87% complained about the bathroom."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.8 "Terrible value."
    • 2.7 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
      4.0 "Air conditioning was criticized by 60%."

    Overall rating

    6.1 Good
    based on 193 reviews
    • 9.2 "Terrific location."
    • 5.2 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 4.9 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      4.2 "Air conditioning was criticized by 58%."
      4.2 "58% thought the tv was sub-standard."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.4 "Value below average."
    • 3.0 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      4.2 "Air conditioning was criticized by 58%."
    • 1.8 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Great view"
    data provided by TrustYou

    Photos
    Map

    Map