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Renaissance Chicago Downtown Hotel

1 West Wacker Drive, Chicago, IL 60601, United States
+1 312 372 7200

S$ 239+

Overall guest ratings

9.0/10 Excellent
based on 1,014 reviews

Review highlights

  • 9.6
  • 9.0
  • 8.8
  • 5.6

Nearby

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
    • Gift shop
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 1,014 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Excellent pool."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.8 "Lovely bar service, according to 78%."
      7.1 "71% were impressed by the valet service."
      10.0 "100% said the concierge service was amazing."
      8.0 "80% were happy with the room service."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.8 "88% enjoyed the lobby entrance."
      8.1 "81% said the facilities were very new."
      9.4 "94% thought the architecture was beautiful."
      8.8 "88% loved the terrace."
    • 8.7 "Bar is amazing."
      7.8 "Lovely bar service, according to 78%."
    • 5.6 "Sufficient wellness & sports facilities."
    • 4.1 "Value below average."
      2.6 "74% thought it was overpriced."
      3.3 "The price was too high for 67%."
    • 2.9 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 365 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.4 "Rooms are great."
      8.6 "86% said the beds were comfortable."
      9.8 "98% thought the view was good."
      9.4 "94% thought rooms were spacious."
      7.1 "Well-maintained, according to 71%."
    • 8.3 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
    • 3.8 "Value below average."
      2.4 "76% thought it was overpriced."
    • 2.8 "Disappointing internet connection."
      2.4 "76% thought it was overpriced."

    Overall rating

    9.0 Excellent
    based on 507 reviews
    • 9.5 "Terrific location."
    • 8.9 "Pool is good."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Rooms are great."
      8.7 "87% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
      9.8 "98% thought the view was good."
      8.3 "83% said rooms were clean."
    • 6.6 "Breakfast is mediocre."
    • 3.9 "Value below average."
      2.6 "74% thought it was overpriced."
    • 2.9 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 50 reviews
    • 9.6 "Terrific location."
    • 8.8 "Great service."
    • 8.7 "Rooms are great."

    Overall rating

    8.7 Excellent
    based on 91 reviews
    • 9.6 "Terrific location."
    • 8.5 "Rooms are great."
      8.8 "88% said the beds were comfortable."
    • 8.5 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
    • 8.1 "Vibe was good."
    • 3.8 "Value below average."
      2.8 "72% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews


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