Overview

The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL 60611, United States
+1 312 943 7200

S$ 210+

Overall guest ratings

8.7/10 Excellent
based on 1,564 reviews

Review highlights

  • 10.0
  • 9.5
  • 6.7
  • 6.5

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or enjoy Lake Michigan at Oak Street Beach. We provide unparalleled service for business and leisure travelers with elegant function space for all types of events. At day's end, unwind in the WestinWORKOUT® Fitness Studio and then try rejuvenating favorites at The Grill on the Alley. The Westin Michigan Avenue has 752 guest rooms including 33 suites, each with a marble foyer and large marble bathroom. Enjoy the comforts of home and technology like flat screen television, in room internet and Heavenly® Beds.

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    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Golf
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Continental breakfast
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,564 reviews
    • 10.0 "Wonderful beach."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 8.8 "Food is delicious."
      10.0 "100% loved the menu selection."
      7.5 "75% were happy with the price."
      8.3 "83% loved the dining experience."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      10.0 "Lovely bar service, according to 100%."
    • 8.3 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.0 "90% thought it was clean."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
      5.5 "55% said the architecture was not spectacular."
    • 6.5 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 6.2 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
      6.5 "Only 65% thought, the hotel was stylish."
    • 5.5 "Sufficient wellness & sports facilities."
    • 4.6 "Value below average."
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    Overall rating

    8.8 Excellent
    based on 813 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Food is to die for."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.3 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.0 "90% thought it was clean."
    • 6.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.4 "Only 64% said rooms were big enough."
      5.5 "For 55%, maintenance was acceptable."
      6.7 "For only 67%, the tv was ok."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 6.3 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.1 "Internet is average."
      5.2 "52% thought it was adequately priced."
    • 4.3 "Value below average."
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    Overall rating

    8.7 Excellent
    based on 516 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 6.8 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.2 "For 52%, maintenance was acceptable."
      5.9 "For only 59%, the bathroom was ok."
    • 6.7 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.2 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
    • 4.6 "Internet is poor."
      4.6 "54% thought it was overpriced."
      4.6 "54% said the wifi quality was bad."
    • 4.5 "Value below average."
      4.6 "54% thought it was overpriced."
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    Overall rating

    9.0 Excellent
    based on 93 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.8 "Food is delicious."
    • 8.1 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 7.3 "Nice rooms."
      7.9 "79% said rooms were clean."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.9 "Vibe was decent."
    • 4.8 "Value below average."
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    Overall rating

    8.4 Excellent
    based on 140 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 7.0 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      7.8 "78% said rooms were clean."
    • 6.9 "Average comfort."
    • 5.6 "Vibe was decent."
    • 4.8 "Internet is poor."
      4.9 "51% thought it was overpriced."
    • 4.3 "Value below average."
      4.9 "51% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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