The Whitehall Hotel

Overrated

Not much to like other than the convenient downtown location.

Dimly lit, old dirty hallways and equally old, poorly kept rooms. If I wasn't so tired I would have gone elsewhere.

Smelly, old rooms. Not 4 star

Nothing. Will not be back .

Room and hall smelled of smoke . Rooms do not look like pictures - beat up furniture , old tattered carpets, needs deep cleaning and painting at the minimum . Not a 4 star property .

Decent but not worthy of the 4 star hotel rating i

The location was pretty much the only good part of this hotel. Bed was comfortable, but it should be for the price.

Parking is expensive, be sure to use valet if you plan to use your car. Check spot hero for cheaper places to park if you self park. Hotel is old. It is maintained fairly well but it does show its age in dated bathroom fixtures. First hotel I have ever been in with no alarm clock, didn't provide any soap for the shower either. It is decent but I would look elsewhere. Isn't worth the price and doesn't deserve its rating.

Its location to my conference. The bed was quite soft as well.

Nothing really.

the proximity of downtown is excellent.

staff was not overly helpful, didn't follow up properly, no free wireless internet ($10/day), very, very dark rooms, all lights on during the day, room was odd mix of classic American furniture and Roman bath mosaic bathroom meets Frank Lloyd Wright shades of green wall paper. It certainly wasn't the European charm/boutique hotel we expected.

That the staff upgraded us to a better room when the could not provided two of the superior king rooms near each other as requested.

The lobby was very small and crowded when groups arrived to register. I would like to see an in room coffee maker instead of complimentary coffee downstairs. Not very convenient. In the rooms, there was not attention to details in the cleaning department. Our first room had a broken arm on a chair and too much furniture in too small of a space. Also, I had a hard time with the lighting-- too ambient in the 1st room and one of the lamps had a bad socket.

location

t.v. location was not comfortable to watch -

Comfortable bed and location of hotel

Limited choice in restaurant

The location was excellent and the bed was very comfortable

It is not possible to open the windows although I was lucky in my room and could. I think this is quite common in America.