The room was clean, the staff were friendly and the hotel overall was tidy. I tried using the pool but the water was cold and murky. It did not seem well maintained. No one else was using the pool.
Latest deals for Crowne Plaza Cleveland At Playhouse Square By IHG
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Deals from
S$ 92
•Cheapest rate per nightCompare prices for Standard Room, Double room and 43 more Crowne Plaza Cleveland At Playhouse Square By IHG deals.
Standard Room, bed type unknown
S$ 92
nightly with VAT
Standard Room, bed type unknown
S$ 124
nightly with VAT
Standard Room, 1 king bed
S$ 133
nightly with VAT
Standard Room, bed type unknown
S$ 135
nightly with VAT
Standard Room, 1 king bed
S$ 138
nightly with VAT
Double room, 1 twin bed
S$ 149
nightly with VAT
Standard Room, 2 double beds
S$ 149
nightly with VAT
Standard Room, bed type unknown
S$ 154
nightly with VAT
Double room, bed type unknown
S$ 160
nightly with VAT
Standard Room, 2 double beds
S$ 163
nightly with VAT
King room, 1 king bed
S$ 165
nightly with VAT
Standard Room, bed type unknown
S$ 166
nightly with VAT
Standard Room, bed type unknown
S$ 178
nightly with VAT
Standard Room, bed type unknown
S$ 187
nightly with VAT
Double room, bed type unknown
S$ 195
nightly with VAT
Executive room, 1 king bed
S$ 206
nightly with VAT
Standard Room, 2 double beds
S$ 289
nightly with VAT
Double room, 2 double beds
S$ 444
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Amenities at Crowne Plaza Cleveland At Playhouse Square By IHG
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Reviews of Crowne Plaza Cleveland At Playhouse Square By IHG
8.2
Very good
1859 verified ratings
Wonderful
945
Very good
311
Good
206
Okay
113
Fair
106
Mediocre
69
Poor
109
Summary of reviews
Guests say
Most guests praised the hotel's excellent and convenient location, with many mentioning proximity to local attractions and venues. Cleanliness and room comfort, especially the beds, received positive feedback. However, experiences with service were mixed, with some guests finding staff friendly and helpful, while others reported unfriendly or unhelpful interactions. Breakfast quality and availability received neutral comments, with some guests satisfied and others disappointed by limited options or unclear policies. Overall, the location and room quality stood out as highlights.AI-generated from customer reviews
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8.2 out of 10
1206 reviews
8.2 out of 10
330 reviews
8.7 out of 10
35 reviews
7.9 out of 10
10 reviews
All reviews
Excellent. Cold weather, but excellent. Latoya at the desk was exceptional.
We had no towels in our room , pool and hot tub. It available and that should have been posted on Your website when booking bc we were looking forward to that .
Pros (+) Clean, spacious room. Comfortable firm bed. Nice staff. Great value. Great location.
Cons (-) Woke up in the shiffering as the temperature had dropped a lot, and the blankets were pretty thin. In fairness I should have looked for the thermostat before going to sleep but i was surprised how cold it got in a few hours. Still a good hotel choice though.
Pros (+) Location
Cons (-) There wasn’t a mini-fridge in the room, which I thought was standard
Pros (+) Very close to Progressive Field. Decided to stay here because of ability to park car during 2 day stay and be close enough to walk everywhere. Only a few blocks from Progressive field, restaurants, bars, as well as sights in downtown Cleveland. Had an excellent stay. Beds were very comfortable, rooms were quiet.
Cons (-) Shower had very low pressure. TV remote did not work and was stuck on the Hotel Movie Preview channel. Was trying to check local weather before going for a walk before a game but remote did not work, and there were no change channel buttons on the TV itself.
Pros (+) Location
Cons (-) Bedding had stains on it, full-length mirror looked like someone had poured coffee down the bottom of it, stains on everything- carpet, ironing board, comforter. No in-room fridge, room service closed early (only have it until 11pm, but no one answered the phone even before that at 10:50 pm). Staff was courteous, location was great; but completely unimpressed with the cleanliness of our room (or l...
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Pros (+) We enjoyed the location. Also the lobby was decorated beautiful for Christmas.
Cons (-) To get our room cleaned we had to ask specifically for it...2 separate times. There were wet towels molding in the floor before we got someone to come clean.
Pros (+) This location was chosen for it'so proximity to FirstEnergy Stadium, but it also has a multitude of shops and restaurants very close by.
Cons (-) Lack of a greeting by hotel staff.
Pros (+) Comfortable bed and room. Decently clean.
Cons (-) Breakfast "buffet" was never replenished when food ran out. Never any plates or silverwear. For $15 a person I should be able to get as much food as I want. I was seated by the employee hangout hole in the dining room where I had the pleasure of listening to them complain about customers. Staff needs fired. Also checking out was a joke. They claimed they had no record of us being in that room rath...
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Location
1260 Euclid Avenue, Cleveland, OH 44115
What's nearby
- Playhouse Square Centre235 m
- Progressive Field0.5 km
- Quicken Loans Arena0.6 km
- St. Peter Church0.6 km
- Cleveland Mall0.8 km
- Public Square0.9 km
- Terminal Tower0.9 km
- Steamship William G. Mather Maritime Museum1.3 km
- Rock and Roll Hall of Fame1.3 km
- Huntington Bank Field1.5 km
- West Side Market2.4 km
- Agora Theatre and Ballroom2.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Crowne Plaza Cleveland At Playhouse Square By IHG
Which month has the cheapest rates at Crowne Plaza Cleveland At Playhouse Square By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Crowne Plaza Cleveland At Playhouse Square By IHG is January, with an average nightly rate of S$ 161. The most expensive month is June at S$ 286 per night.
What is the cheapest day to book Crowne Plaza Cleveland At Playhouse Square By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Crowne Plaza Cleveland At Playhouse Square By IHG is Sunday, with an average nightly rate of S$ 169. The most expensive day is Wednesday at S$ 548 per night.
How far in advance should you book Crowne Plaza Cleveland At Playhouse Square By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Crowne Plaza Cleveland At Playhouse Square By IHG, book around 9 weeks in advance. This could save you approximately 29% compared to booking last minute.
FAQs when booking at Crowne Plaza Cleveland At Playhouse Square By IHG
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See most recommended stays in ClevelandGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
0.9 km | Cleveland Hopkins Intl | 17.0 km |