Overview

Hyatt Regency Cleveland at The Arcade

420 Superior Avenue, Cleveland, OH 44114, United States
+1 216 575 1234

S$ 173+

Overall guest ratings

8.4/10 Excellent
based on 1,722 reviews

Review highlights

  • 8.8
  • 8.7
  • 7.4
  • 5.8

Good to know

  • Great shopping
  • Beautiful architecture

Nearby

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    About

    Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.

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    Hyatt

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Spa
    • Beauty salon
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 1,722 reviews
    • 8.8 "Location is great."
      7.2 "72% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% were happy with the room service."
      8.5 "Hotel security was great, thought 85%."
      10.0 "100% said the recreation staff was great."
    • 7.4 "Good breakfast."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
      5.9 "Only 59% thought the shower was ok."
      5.0 "50% thought the kitchenette was ok."
    • 5.8 "Internet is average."
    • 5.0 "Average value."
      0.0 "The price was too high for 100%."
    • 4.0 "Pool is below average."
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    Overall rating

    8.3 Excellent
    based on 964 reviews
    • 8.8 "Location is great."
      7.2 "72% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.2 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
    • 5.9 "Internet is average."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.2 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
    • 4.4 "Value below average."
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    Overall rating

    8.0 Good
    based on 447 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.4 "Location is great."
      7.4 "74% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good breakfast."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.1 "Only 51% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."

    Overall rating

    8.0 Good
    based on 189 reviews
    • 8.9 "Location is great."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.4 "Vibe was decent."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Average value."

    Overall rating

    7.8 Good
    based on 120 reviews
    • 8.9 "Location is great."
    • 8.3 "Great service."
    • 6.2 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.1 "Vibe was decent."
    • 5.6 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great shopping"
    "Beautiful architecture"
    data provided by TrustYou

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