Overview

Hyatt Regency Cleveland at The Arcade

420 Superior Avenue, Cleveland, OH 44114, United States
+1 216 575 1234

S$ 205+

Overall guest ratings

8.3/10 Excellent
based on 1,763 reviews

Review highlights

  • 8.7
  • 8.4
  • 6.2
  • 5.3

Good to know

  • Stylish hotel
  • Beautiful architecture

Nearby

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    About

    Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.

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    Hyatt

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Spa
    • Beauty salon
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,763 reviews
    • 8.7 "Location is great."
      7.4 "74% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      7.4 "74% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      7.1 "71% were happy with the room service."
    • 6.2 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
      5.0 "Only 50% thought, the hotel was luxurious."
    • 6.1 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Internet is average."
      6.7 "67% thought it was adequately priced."
    • 5.3 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
      6.6 "66% said the view was so-so."
    • 4.7 "Value below average."
      0.0 "The price was too high for 100%."
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    Overall rating

    8.2 Excellent
    based on 969 reviews
    • 8.8 "Location is great."
      7.3 "73% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
    • 8.6 "Great service."
      7.9 "79% thought the service was very professional."
    • 6.2 "Bar is ok."
    • 6.0 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.7 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.4 "Internet is average."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      3.5 "65% thought they were poorly maintained."
      2.7 "For 73%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      4.0 "60% complained about the bathroom."
      0.8 "92% were disappointed with the minibar."
      3.1 "69% said the bathroom was dirty."
    • 4.3 "Value below average."
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    Overall rating

    8.1 Excellent
    based on 423 reviews
    • 8.5 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.9 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
    • 5.1 "Average cleanliness."
    • 4.8 "Value below average."
    • 4.7 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      2.9 "For 71%, the rooms looked old."
      3.1 "69% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
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    Overall rating

    7.7 Good
    based on 211 reviews
    • 8.7 "Location is great."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.9 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.9 "Vibe was decent."
    • 5.2 "Average cleanliness."
    • 5.0 "Rooms are ok."
      3.3 "67% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      2.8 "For 72%, the rooms looked old."
      3.9 "61% complained about the bathroom."
    • 4.8 "Value below average."
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    Overall rating

    7.9 Good
    based on 158 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
    • 5.7 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      3.6 "64% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
    • 4.6 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Stylish hotel"
    "Beautiful architecture"
    data provided by TrustYou

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