Dubuque Hotel Located amidst Midwest Beauty Experience the alluring culture of Dubuque the
Tried to correct a mistakeCons: Phone app or I made a mistake and two nights not one were booked. Hotel was great but Kayak only refunded me $118.00 instead of the full $154.00. Blamed it on the hotel charging more for first night, even though app shows $154.00 for both nights. Could not find phone number on app to call immediately when I saw a confirmation of 2 nights . Got number from hotel who where great to deal with. Calling direct to hotels next time. customer service on Kayak app was horrible
Pros: Hotel was clean and in a nice location downtownCons: Many things in the room weren't working -- phone couldn't call out or down to front desk, fridge didn't cool properly, linens closest was locked shut, etc.
all around qualityPros: Great room for a great price. Staff was friendly and helpful. Beefstro bar and grill was great!
AskPros: The staff were great, the rooms were very clean and we'll kept, all in historic downtown dubuque. A very enjoyable experience even though it was bussiness.