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Protea Hotel by Marriott Durban Umhlanga Ridge

14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, 4320 Durban, KwaZulu-Natal, South Africa
+27 315 826 000

S$ 127+

Overall guest ratings

7.7/10 Good
based on 319 reviews

Review highlights

  • 9.2
  • 7.0
  • 4.8
  • 4.6

Nearby

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 319 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good service."
      5.6 "56% said the reception staff was ok."
    • 6.6 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 6.1 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.7 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.8 "Disappointing food."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      0.8 "92% said the bathroom was dirty."
      3.0 "70% found problems with the furniture."
      4.3 "57% were disappointed with the minibar."
      2.9 "71% had problems with the shower."
    • 4.5 "Value below average."
    • 4.4 "Pool is below average."
    • 3.8 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 194 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Average amenities."
    • 5.5 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.3 "Food is average."
    • 4.4 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      3.4 "66% found problems with the furniture."
    • 4.1 "Value below average."
    • 3.1 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    View all review categories

    Overall rating

    7.7 Good
    based on 95 reviews
    • 9.2 "Terrific location."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 5.7 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.5 "Rooms are not good."
      2.9 "71% said rooms were dirty."
    • 4.3 "Disappointing food."
    • 3.2 "Generally quite dirty."
      2.9 "71% said rooms were dirty."

    Overall rating

    8.0 Good
    based on 28 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good service."
    • 5.8 "Average comfort."
    • 4.6 "Rooms are not good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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