Pros (+) The comfy bed
Cons (-) Over charged my card and when confronted got ignort.
3 stars
Sheraton Suites Chicago Elk Grove
121 Northwest Point Boulevard, Elk Grove Village, IL 60007, United States
Elk Grove Village, IL
See location+1 847 290 1600Photos of Sheraton Suites Chicago Elk Grove
Overview
Unlock stylish comfort at Sheraton Suites Chicago Elk Grove, an all-suite hotel offering the best in the Chicago area. Unpack and stretch out in expansive pet-friendly accommodations with 2-plasma TVs, high-speed Wi-Fi access and ultra-comfortable beds. Savor delectable cuisine at our hotel restaurant and creative cocktails in our stylish lounge. Explore the area's most celebrated attractions around Elk Grove Village including Allstate Arena, LEGOLAND and Ned Brown Busse Woods Forest Preserve. Reach your highest goals in versatile meeting spaces, enhanced by expert planners, free parking, and shuttle service to Chicago O'Hare International Airport is available based on an advance reservations for a nominal fee. After an unforgettable day of business, shopping or sightseeing, take a refreshing dip in our sparkling indoor pool and exhilarate your body in our fitness center with cardio equipment and free weights. Designed for today's discerning traveler, the Sheraton Suites Chicago Elk Grove is sure to impress!
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Amenities at Sheraton Suites Chicago Elk Grove
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lake view
- Storage available
- Seating area
- Soundproof rooms
- Telephone
- Carpeted
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Things to do
- Gift shop
- Board games/puzzles
- Golf
- Cycling
- Bowling
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Fitness
- Fitness centre
Reviews of Sheraton Suites Chicago Elk Grove
7.8
Good
372 verified ratings
Wonderful
171
Very good
58
Good
55
Okay
23
Fair
21
Mediocre
16
Poor
28
Summary of reviews
Guests say
Guests generally liked the spacious rooms and convenient location of the hotel. However, many expressed dissatisfaction with cleanliness, reporting issues such as mildew odors, peeling wallpaper, and concerns about bed bugs. The service was also noted as lacking, with long waits and understaffing being common complaints. Overall, while the hotel has potential, significant improvements are needed in maintenance and service.AI-generated from customer reviews
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Location
121 Northwest Point Boulevard, Elk Grove Village, IL 60007
What's nearby
- Rainbow Falls Waterpark3.6 km
- St. Zachary Church4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Suites Chicago Elk Grove
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Suites Chicago Elk Grove
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Elk Grove VillageGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 3.8 km |
Nearest airport | Chicago O'Hare Intl |
Distance to airport | 9.0 km |