Overview

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, 60329 Frankfurt am Main, Hesse, Germany
+49 69 256 1790

S$ 75+

Overall guest ratings

7.4/10 Good
based on 885 reviews

Review highlights

  • 9.1
  • 8.4
  • 8.1
  • 5.3

Good to know

  • Train station is close

Nearby

    show all

    About

    Welcome to the metropolis on the Main! The 4-star Mercure Hotel Kaiserhof Frankfurt City Center invites you to stay in pleasant surroundings, for business or pleasure. Our hotel is in a favorable location right by the train station, and several of the city's attractions like the exhibition center, the ECB and the banking quarter are within walking distance. The Zeil shopping mile and attractions including the Kaiserdom, the Alte Oper and the Museumsufer are just a walk away.

    Less More
    accorhotels.com

    AMENITIES

    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 885 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      7.8 "Easily accessible by car, said 78%."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Breakfast is good."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 5.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      7.0 "70% said the beds were comfortable."
      6.4 "64% thought the minibar was ok."
    • 5.5 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.3 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
      6.2 "62% thought it was adequately priced."
    • 3.8 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.5 Good
    based on 371 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Breakfast is good."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 6.9 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.4 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.4 "Only 64% said rooms were big enough."
    • 5.4 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
    • 5.3 "Food is average."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.3 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.9 Good
    based on 123 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.9 "Average value."
    • 5.5 "Rooms are ok."
    • 5.1 "Average comfort."

    Overall rating

    7.3 Good
    based on 150 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 5.9 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
    • 5.4 "Average comfort."

    Overall rating

    7.2 Good
    based on 238 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 5.6 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      6.2 "Only 62% said rooms were clean enough."
    • 5.2 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 3.4 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    city hotel
    public transport to the city
    frankfurt
    main station
    centrally located
    desk was cordial
    safe iron
    maximum three stars
    old city
    fine for a business trip
    straff
    international calls
    More
    More

    Photos
    Map

    Map