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Hotel New Otani Hakata

1-1-2 Watanabe-dori Chuo Ku, Fukuoka, Japan
+81 927 141 111

S$ 130+

Overall guest ratings

8.2/10 Excellent
based on 1,436 reviews

Review highlights

  • 8.4
  • 8.3
  • 8.2
  • 6.1

Nearby

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    About

    A stay at Hotel New Otani Hakata places you in the heart of Fukuoka, minutes from Yanagibashi Market and close to Tochoji Temple. This 4-star hotel is within close proximity of Seaside Momochi and Tenjin Underground City.

    Rooms

    Make yourself at home in one of the 387 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a hair salon. Additional amenities at this hotel include shopping on site and wedding services.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 14 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,436 reviews
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      10.0 "100% were happy with the room service."
    • 8.3 "Breakfast is good."
    • 8.2 "Location is great."
      9.3 "Near to public transport, according to 93%."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 7.0 "Nice rooms."
      8.6 "86% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      7.1 "71% were happy with the tv."
    • 6.7 "Internet is average."
    • 6.1 "Average value."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 229 reviews
    • 8.5 "Location is great."
      9.4 "Near to public transport, according to 94%."
    • 8.1 "Breakfast is good."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.5 "High comfort."
      8.6 "86% thought rooms were spacious."
    • 6.5 "Rooms are ok."
    • 5.7 "Average value."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    based on 660 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.4 "Location is great."
      9.4 "Near to public transport, according to 94%."
    • 8.3 "Breakfast is good."
    • 7.7 "High comfort."
      8.4 "84% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 7.4 "Nice rooms."
      8.4 "84% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 6.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Average value."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    8.8 Excellent
    based on 287 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.5 "Location is great."
    • 8.3 "Breakfast is good."
    • 6.7 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 258 reviews
    • 8.6 "Breakfast is good."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.2 "Food is delicious."
    • 8.1 "Location is great."
      7.3 "73% thought it was easy to get to the train station."
    • 8.0 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 6.4 "Average value."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.3 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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