Overview

Hotel New Otani Hakata

1-1-2 Watanabe-dori Chuo Ku, Fukuoka, Japan
+81 927 141 111

S$ 127+

Overall guest ratings

8.2/10 Excellent
based on 1,692 reviews

Review highlights

  • 9.3
  • 8.5
  • 6.9
  • 6.6

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Just 4.5 mi (7.2 km) from the airport, Hotel New Otani Hakata puts you within a 10-minute drive of Tochoji Temple and Fukuoka Asian Art Museum. For a bite to eat, guests can check out Sembazuru, one of 8 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like bathrobes and slippers, along with LCD TVs and refrigerators.

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    AMENITIES

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Coffee shop
    • Terrace/Patio
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 1,669 reviews
    • 9.3 "Incredible bar."
    • 8.5 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
    • 8.4 "Breakfast is good."
    • 8.4 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      7.7 "77% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
    • 6.9 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      5.3 "For 53%, maintenance was acceptable."
      6.4 "64% thought the bathroom was big enough."
      6.6 "66% said the view was so-so."
    • 6.6 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.3 "Average value."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 383 reviews
    • 8.5 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 6.1 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.9 "Average value."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    based on 700 reviews
    • 8.5 "Location is great."
      8.9 "89% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 7.3 "High comfort."
      7.7 "77% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 7.2 "Nice rooms."
      7.7 "77% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.5 "Average value."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.2 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    based on 317 reviews
    • 8.5 "Breakfast is good."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.5 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 6.9 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    based on 267 reviews
    • 8.4 "Breakfast is good."
    • 8.4 "Location is great."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.8 "High comfort."
      8.6 "86% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 7.0 "Nice rooms."
      5.9 "For only 59%, the bathroom was ok."
    • 6.5 "Average value."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.2 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou
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