Overview

Hallmark Hotel Gloucester

Matson Lane Robinswood Hill, Gloucester, GL4 6EA, United Kingdom
+44 145 252 5653

S$ 90+

Overall guest ratings

7.3/10 Good
based on 1,000 reviews

Review highlights

  • 7.8
  • 7.5
  • 6.3
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Adjacent to a golf course, Hallmark Hotel Gloucester is a great choice for a stay in Gloucester. Guests can visit the spa to indulge in hot stone massages, detox wraps, or body wraps, and Brasserie Restaurant serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Business centre
    • Laundry facilities
    • Spa
    • Express check out
    • Cable or satellite TV
    • Steam room
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,000 reviews
    • 7.8 "Wellness & sports facilities were pleasant enough."
      8.6 "86% loved the sauna."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
      7.0 "Management was excellent, said 70%."
    • 6.7 "Location is acceptable."
      5.0 "Only 50% were satisfied with the proximity to sightseeing."
    • 6.6 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      5.5 "55% thought the dining experience was appropriate."
      6.2 "Desserts were ok, said 62%."
    • 6.4 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.3 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.3 "77% didn't like the architecture."
      2.9 "71% thought the facilities needed updating."
    • 4.0 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
      1.3 "Dirty pool, said 87%."
      3.8 "Unclean dining area, according to 62%."
    • 3.6 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 630 reviews
    • 6.9 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
      6.7 "67% found the room service acceptable."
    • 6.7 "Location is acceptable."
    • 6.2 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Pool is mediocre."
    • 5.6 "Average value."
    • 4.8 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.2 "78% didn't like the architecture."
    • 3.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
      1.3 "Dirty pool, said 87%."
    • 3.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 140 reviews
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Location is acceptable."
    • 6.5 "Pool is mediocre."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.6 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.0 "Vibe was decent."
    • 4.1 "Not very clean."
      4.6 "54% said rooms were dirty."
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    Overall rating

    7.4 Good
    based on 90 reviews
    • 7.9 "Wellness & sports facilities were pleasant enough."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.1 "Tasty food."
    • 6.5 "Average value."
    • 6.3 "Breakfast is mediocre."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.1 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 4.5 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.0 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 140 reviews
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.3 "Pool is mediocre."
    • 6.2 "Location is acceptable."
    • 6.1 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.3 "Average value."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.7 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.4 "66% complained about the bathroom."
      3.8 "For 62%, the rooms looked old."
    • 4.1 "Not very clean."
      4.6 "54% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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