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Pros: We were unable to fly EBL IST TUN IST due to TK cancelled their flights from EBL IST. No flights from EBL. I am requesting a refund for unused portions of my tickets please advise. Thank you for your assistance

Cons: We wrote to TK on face book, messenger, customer care and called them. No assistance has been provided. They kept referring us to you. We were stranded in Erbil without any assurance for reprotection. Finally they assisted us back to JFK on QR but our segments to TUN is unused and I am requesting a refund. Thank you for your cooperation.

Cons: Stay away from Turkish airlines. Customer service is the worst I have ever experienced

Pros: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Cons: Change the crew they were rude

Pros: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Cons: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Cons: I not get to go my flight, I couldn't get reimbursement

Pros: Nice crew

Cons: Not loose my luggage:)

Cons: Seat recline was broken- wouldn’t hold position.

Pros: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Pros: Outstanding and conscientious crew.

Cons: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.

Pros: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Cons: Tv and food

Pros: Everything was excelent

Cons: Nothing

Pros: Outstanding and conscientious crew.

Cons: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.

Pros: Comfortable seat.

Cons: Crew seemed to be having an off day. Not as organized and we’re rushed.

Pros: Too short For my experience is not hectic

Cons: Entertainment crew food

Pros: Sits are very comfortable and the food is amazing.

Cons: The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road.

Cons: New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning

Pros: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Cons: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Pros: Some of the crew were amazing and some were grouchy and not very helpful

Pros: The seats were surprising and comfortable and reclined quite a bit. The food was excellent and the people serving it was so nice

Pros: The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something.

Cons: If a tooth paste and brush was provided in the little pack it would have made life better.

Pros: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Cons: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

Cons: Yes

Pros: All is great.

Cons: Nothing is not good.

Pros: Everything was nice.

Cons: Nothing to complain about.

Cons: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either

Pros: A350, very comfortable and quiet. Good crew and pleasant flight

Cons: cabin temperature was a bit too high through the night.

Pros: safe and pleasant Thank you

Cons: Stay away from Turkish airlines. Customer service is the worst I have ever experienced

Pros: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Pros: it good but the food should be better

Cons: don’t know

Pros: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Cons: Movie options.

Pros: Nothing

Cons: Snack and some complimentary wifi or entertainment

Cons: Not much help at the airport my luggage was lost

Pros: the seating was very uncomfortable i barely had any leg room

Cons: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Pros: The crew was friendly and helpful.

Cons: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Pros: New planes, good food, nice crew

Cons: Didnot like the airport in Istanbul 25 min of walk

Cons: Yes

Pros: The customer service, the seats were comfortable and the food was great

Pros: Food and entertainment

Pros: We were unable to fly EBL IST TUN IST due to TK cancelled their flights from EBL IST. No flights from EBL. I am requesting a refund for unused portions of my tickets please advise. Thank you for your assistance

Cons: We wrote to TK on face book, messenger, customer care and called them. No assistance has been provided. They kept referring us to you. We were stranded in Erbil without any assurance for reprotection. Finally they assisted us back to JFK on QR but our segments to TUN is unused and I am requesting a refund. Thank you for your cooperation.

Pros: My sleep

Cons: Food

Pros: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Cons: Delay in take off 45 min!!!!

Pros: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Cons: N/A

Cons: The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value.

Pros: Easy boarding, entertainment

Cons: Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future.

Cons: Food availability a minor challenge but crew handled it very nicely.

Pros: The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy

Cons: We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor.

Pros: Friendly quality staff, good aircraft.

Cons: Great flight back to the UK, flight crew were very pleasant and attentive.

Pros: All what you think :)

Cons: The place's we are sitting can be better

Pros: Service was excellent. Technology was amazing. The people were Beautiful

Cons: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Cons: AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE.

Pros: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Pros: flight itself

Cons: delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!

Cons: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Pros: The crew and entertainment

Cons: Nothing

Pros: More or less on time

Cons: Outdated aircraft. Flight took longer than usual.

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Comfort

Cons: Wifi on klm

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature.

Cons: The seat could have been much better as far as reclining and space. Overall I loved the flight.

Pros: Na

Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Pros: I

Pros: More leg room

Cons: Space

Pros: Everything was nice.

Cons: Nothing to complain about.

Pros: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.

Cons: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-

Pros: Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic

Cons: Best flight I’ve ever had. Need to have this many people on the plane every time

Pros: The lie-flat seats were just great .

Cons: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.

Pros: sidefini landig, merci.

Cons: Swiss perfect as always, Barcelona ground worker disaster, as always....

Cons: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Cons: Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic

Cons: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Pros: Friendly crew

Cons: Not piling up people like sardines in a can.

Cons: Swiss air returned my bagage damaged and there is no way to report it!

Pros: Everything was comfortable.

Cons: I can't think of anything.