Overview

Hanoi Charming Hotel

9 Byen Thai Street, Hanoi 84, Vietnam
+84 439 381 295

S$ 25+

Overall guest ratings

7.8/10 Good
based on 397 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.3
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Hanoi Charming Hotel offers an airport shuttle (available on request) for VND 400000 per vehicle. You'll have free perks like breakfast and WiFi. Nice touches like rainfall showerheads and slippers are offered up in all rooms, along with 24-hour room service and LCD TVs.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 397 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.3 "Food is to die for."
    • 9.0 "Terrific location."
      7.9 "79% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.5 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      2.7 "Air conditioning was criticized by 73%."
      1.8 "82% said the bathroom was dirty."
    • 3.5 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 301 reviews
    • 9.6 "Excellent breakfast."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.3 "Terrific location."
    • 6.0 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 3.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    based on 11 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent breakfast."
    • 4.5 "Rooms are not good."

    Overall rating

    7.7 Good
    based on 83 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent breakfast."
    • 9.0 "Food is to die for."
    • 9.0 "Terrific location."
    • 8.4 "Good value."
    • 5.3 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      3.3 "67% complained about the bathroom."
    • 3.7 "Vibe wasn't good."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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