Pros (+) No breakfast, restaurant not open. Bed not comfortable for me.
3 stars
Castle Hilo Hawaiian Hotel
Photos of Castle Hilo Hawaiian Hotel
Overview
Situated close to Liliuokalani Park and Gardens, Castle Hilo Hawaiian Hotel provides contemporary accommodation in a traditional setting. It is a stone's throw from Banyan Drive.
Guests staying at Castle Hilo Hawaiian Hotel can enjoy taking a dip in the outdoor pool, working out in the fitness centre or unwinding with a drink in the bar. In fine weather, an outdoor terrace provides a nice spot to relax.
The hotel features design rooms equipped with a refrigerator, cable/satellite channels and a flat-screen TV. They are air conditioned and offer a kitchenette, an in-room safe and internet access.
In-house dining options include Queen's Court, which provides an ideal spot to enjoy a meal. A variety of cafés and restaurants are also found in close proximity to the property.
The hotel is a short drive from Hilo International Airport and Hilo Masonic Lodge Hall-Bishop Trust Building. University of Hawaii at Hilo can be easily reached by car.
Latest deals for Castle Hilo Hawaiian Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Castle Hilo Hawaiian Hotel
- Snorkelling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- 24-hour front desk
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Things to do
- Gift shop
- Fishing
- Golf
- Snorkelling
- Beauty salon
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Castle Hilo Hawaiian Hotel
7.7
Good
2496 verified ratings
Wonderful
974
Very good
559
Good
463
Okay
180
Fair
125
Mediocre
78
Poor
117
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, but many expressed dissatisfaction with hidden fees, cleanliness issues, and noise disturbances. The overall sentiment reflects a mix of positive experiences overshadowed by significant concerns.AI-generated from customer reviews
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Score by provider
7.7 out of 10
107 reviews
7.8 out of 10
16 reviews
All reviews
Pros (+) The view was amazing
Cons (-) The rooms need a little help. Paint was chipping off the door frames, air conditioner was loud, lanai needed to be pressure washed. The location was good except for an abandoned lot next door that looks haunted
Cons (-) It was very close to the airport which is convinent for travelers, our suite didn't have waterfront view but has a nice tropical garden view to it. Over all it was very nice, but I wish they would have more small appliances inside the rooms such as microwaves.
Cons (-) cockroach in room and bedbug bites on my legs
Pros (+) It was a very clean hotel room. Comfortable settings.
Cons (-) I did not see anything that I did not like.
Pros (+) Nice staff
Pros (+) The really nice and welcoming greeting of aloha from the tall young man at the front desk. I wish I could remember his name, I believe it was a hawaiian name, he really made my stay as well as my other family members rooming on different floors right at home.
Cons (-) Lack of parking spaces, and longer valet service.
Pros (+) The staff was nice. The room just o.k.
Cons (-) The room was tiny and for the price was a bit of a rip off. The balcony didn't lock. One of the smallest rooms I've stayed in and the bathroom reminded me of a hotel 6.
Pros (+) The food at the restaurant was good.
Cons (-) There were too many cats running around near the property.
Pros (+) Wonderful setting with water views Excellent restaurant
Location
71 Banyan Drive, Hilo, The Big Island, HI 96720
What's nearby
- Banyan Drive164 m
- Liliuokalani Park and Gardens0.4 km
- Wailoa River State Park Hawaii1.5 km
- Panaewa Rainforest Zoo1.7 km
- S. Hata Building2.1 km
- Palace Theater2.2 km
- Kamehameha Hall2.2 km
- Volcano Block Building2.2 km
- East Hawaii Cultural Center2.3 km
- Hilo Masonic Lodge Hall-Bishop Trust Building2.3 km
- Federal Building United States Post Office and Courthouse2.4 km
- Haili Church2.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: TA-189-318-3488-01
When to book a room at Castle Hilo Hawaiian Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in HiloGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 2.2 km |
Nearest airport | Hilo Intl |
Distance to airport | 2.8 km |