Harbour Plaza Metropolis

Harbor view, friendly staff, and location.

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Good location near Kowloon harbour front, they have a regular shuttle to downtown Kowloon for the ferry.

When I pulled the bath plug sewage came out of a drain in the bathroom floor. An engineer removed a blockage and the bathroom was cleaned well. We refused the offer of a new room as it was the last night of our stay. In compensation we had a buffet dinner and complimentary drinks in the Club Lounge for us and our two travelling companions. We had a good view of the evening light show. It made up for the bad experience we had suffered.

The views of harbour. Exec floor and views tremendous. Could do with a little updating although with that comes higher rates I expect. But very clean.

Service. There is very little here. Not a lot to do with customer service. Shuttle bus service driver very rude and extremely poor driving. Also the decor is slightly dated. Hair dryer too small and overheated quickly.

Great location, you can walk along the waterfront promenade to the cultural centre and main shopping malls

We were allocated a smoking room even after requested a non smoking room. We wanted a drink in the bar downstairs and were seated with a menu but then forgotten. My husband went to order with the staff after waiting for some time but couldn’t locate anyone.

Lobby and pool

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