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Island Shangri-La
Best Housekeeping Staff

Pacific Place Supreme Court Road, Hong Kong, Hong Kong
+852 2877 3838

S$ 483+

Overall guest ratings

9.5/10 Excellent
based on 3,943 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.2
  • 5.5

Nearby

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    About

    With a stay at Island Shangri-La, you'll be centrally located in Hong Kong, steps from Pacific Place and minutes from Bank of China Tower. This 5-star hotel is close to Hong Kong Academy for Performing Arts and Lan Kwai Fong.

    Rooms

    Make yourself at home in one of the 565 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    based on 3,943 reviews
    • 9.7 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      7.9 "City centre within easy reach, said 79%."
      7.5 "75% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.1 "91% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "Management was excellent, said 90%."
      10.0 "Housekeeping was great, according to 100%."
      10.0 "100% said the concierge service was amazing."
    • 8.8 "Breakfast is good."
    • 8.6 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
      8.5 "85% loved the dining experience."
      7.3 "73% enjoyed the snacks that were offered."
      8.9 "89% loved the menu selection."
    • 5.5 "Average value."

    Overall rating

    9.4 Excellent
    based on 946 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 8.7 "Rooms are great."
      9.2 "92% thought the view was good."
      8.7 "87% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 8.5 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
      9.0 "90% said the beds were comfortable."
    • 5.9 "Average value."

    Overall rating

    9.4 Excellent
    based on 1,104 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.8 "Near to public transport, according to 98%."
    • 8.9 "Breakfast is good."
    • 8.8 "Rooms are great."
      8.9 "89% thought rooms were spacious."
      9.4 "94% thought the view was good."
      8.4 "84% said the beds were comfortable."
      7.5 "75% said rooms were clean."
    • 8.6 "Food is delicious."
      9.6 "Yummy desserts, said 96%."
    • 5.4 "Average value."

    Overall rating

    9.6 Excellent
    based on 1,695 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.6 "96% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 9.6 "World class service."
      9.3 "93% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.2 "Management was excellent, said 92%."
    • 8.9 "Breakfast is good."
    • 8.4 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 5.0 "Average value."

    Overall rating

    9.2 Excellent
    based on 197 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 8.2 "Rooms are great."
      9.2 "92% thought the view was good."
      9.0 "90% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 5.5 "Average value."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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