Overview

Sofitel London Heathrow
Top Business Hotel

Terminal 5, Hounslow, United Kingdom
+44 208 757 7777

S$ 225+

Overall guest ratings

8.9/10 Excellent
based on 5,782 reviews

Review highlights

  • 9.2
  • 8.6
  • 8.6
  • 6.0

Good to know

  • Great reception
  • Professional service
  • Comfortable beds
  • Good access to airport

Nearby

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    About

    The Sofitel London Heathrow Airport is the only Heathrow Airport hotel with direct access to Terminal 5 within the airport and easy access to the other terminals. Sofitel London Heathrow has 605 non-smoking bedrooms including 27 suites, 45 meeting rooms, two restaurants, two bars and a tea salon as well as a variety of private dining options. The hotel also offers a hair salon, a state-of-the-art health spa and gym and a on-site car park.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Laundry facilities
    • Indoor pool
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    based on 5,745 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      8.8 "88% liked the proximity to sightseeing."
      7.3 "73% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      8.7 "87% thought it was pleasantly quiet."
      8.6 "86% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.4 "74% were happy with the room service."
      8.0 "80% found the restaurant service to be one of the best."
      7.6 "76% were happy with the shuttle service."
      7.3 "Housekeeping was great, according to 73%."
      10.0 "100% said the concierge service was amazing."
      7.5 "Hotel security was great, thought 75%."
    • 8.0 "Breakfast is good."
    • 8.0 "Rooms are great."
      8.8 "88% said the beds were comfortable."
      7.3 "73% were happy with the bathroom."
      8.6 "86% thought rooms were spacious."
      8.8 "88% said rooms were clean."
      8.7 "87% appreciated the modern rooms."
      9.1 "91% liked the big bathroom."
    • 6.0 "Internet is average."
    • 4.8 "Value below average."
      2.9 "The price was too high for 71%."
      3.0 "70% said beverages were too expensive."
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    Overall rating

    9.0 Excellent
    based on 2,700 reviews
    • 9.3 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.6 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      8.9 "89% thought it was pleasantly quiet."
      8.4 "84% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
      7.2 "72% were happy with the shuttle service."
      7.5 "75% were happy with the room service."
    • 8.1 "Rooms are great."
      8.8 "88% said the beds were comfortable."
      7.2 "72% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
      8.8 "88% said rooms were clean."
      8.9 "89% liked the big bathroom."
      8.6 "86% appreciated the modern rooms."
    • 7.4 "Good breakfast."
    • 6.0 "Internet is average."
    • 4.5 "Value below average."
      2.7 "The price was too high for 73%."
      2.8 "72% said beverages were too expensive."
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    Overall rating

    8.9 Excellent
    based on 919 reviews
    • 9.4 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.6 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      8.4 "84% thought it was pleasantly quiet."
    • 8.3 "Breakfast is good."
    • 8.3 "Rooms are great."
      9.0 "90% said the beds were comfortable."
      7.6 "76% were happy with the bathroom."
      8.7 "87% thought rooms were spacious."
      8.8 "88% said rooms were clean."
      8.6 "86% appreciated the modern rooms."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.3 "Internet is average."
    • 4.8 "Value below average."
      2.7 "The price was too high for 73%."
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    Overall rating

    8.7 Excellent
    based on 631 reviews
    • 9.0 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.4 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
      8.7 "87% thought it was pleasantly quiet."
      9.3 "93% liked the big bathroom."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 7.4 "Nice rooms."
      7.2 "72% were happy with the bathroom."
      8.9 "89% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
      8.6 "86% said rooms were clean."
      9.3 "93% liked the big bathroom."
    • 6.0 "Internet is average."
    • 4.5 "Value below average."
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    Overall rating

    8.8 Excellent
    based on 1,493 reviews
    • 9.1 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.4 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      8.5 "85% thought it was pleasantly quiet."
      8.5 "85% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.5 "75% were happy with the room service."
    • 7.9 "Good breakfast."
    • 7.6 "Nice rooms."
      8.9 "89% said the beds were comfortable."
      7.3 "73% were happy with the bathroom."
      8.7 "87% said rooms were clean."
      8.5 "85% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
      8.2 "82% appreciated the modern rooms."
    • 5.9 "Internet is average."
    • 4.5 "Value below average."
      2.7 "The price was too high for 73%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Professional service"
    "Comfortable beds"
    "Good access to airport"
    data provided by TrustYou

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