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Cons: "Raise the cabin temperature"

Cons: "On time would be better."

Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"

Cons: "The seat covers looked worn and dirty. Needs an upgrade."

Cons: "Nothing"

Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Pros: "Excelent"
Cons: "I recomended yo my friend"

Pros: "Excellent"
Cons: "No complain . It’s singapore airlines and not dirty air India or jet Airways"

Pros: "I like all"
Cons: "Nothing"

Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""

Cons: "Softer seats and more movies"

Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."

Pros: "Overall good"
Cons: "Boarding needs better management."

Cons: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."

Cons: "None"

Pros: "Nothing beats Singapore SQ!"

Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Pros: "Crew very friendly"

Pros: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Cons: "Nothing"

Cons: "Cabin little bit cold"

Pros: "Nothing."
Cons: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."

Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."

Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

Cons: "Some staff not courteous which surprised me"

Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Pros: "business seats were excellent"
Cons: "all was good"

Pros: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Cons: "Expected to have more indian movie choices."

Cons: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."

Pros: "Modern Aircraft , good seat ,Crew friendliness"

Pros: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "Personal Touch!"
Cons: "No such!"

Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."

Cons: "Headphones were not functioning properly"

Pros: "Second bag was four foot bronze statue, no problem or extra cost"

Pros: "Friendliness of crew"

Pros: "Everything else was good"
Cons: "Old aircraft with tired looking seats."

Pros: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."

Pros: "everything, excellent job"

Pros: "For as long 14 hour journey they sure make it comfortable."

Pros: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"

Cons: "old facilities"

Pros: "Yes"

Pros: "attentive crew. comfortable seating. good food options"

Pros: "All okey except earphones issue .. doesn’t works to be connected"

Pros: "Amazing staff"
Cons: "Uncomfortable seats and poor entertainment systems"

Pros: "Food and being ontime"
Cons: "Seats are too hard"

Pros: "The crew was friendly and helpful."
Cons: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Pros: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Cons: "I did not find a gap"

Cons: "Toilets needs air freshener as so many passengers use them."

Pros: "Clean, modern planes, on time, good service amd team."
Cons: "If they bump me up to First or Business class.... :p"

Pros: "In-flight entertainment choices."
Cons: "It was a long flight, frequent offers of snacks and drinks would’ve been great."

Pros: "Great service & very comfortable lie flat business class seat for this red eye flight."

Pros: "Boarding was very smooth."
Cons: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"

Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."

Pros: "Everything"
Cons: "Nothing"

Cons: "Long trip"

Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Cons: "I didn’t like the spicy food"

Pros: "Good attention from cabin crew and good food"

Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"

Pros: "Good movie selection, very friendly crew"

Pros: "Everything was good - food, entertainment, on time."

Cons: "Everything"

Pros: "Every thing is good in Qatar airways"

Pros: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"

Pros: "everything went smoothly, no delays, boarding was easy and quick"

Pros: "Staff worked fast to feed and water everyone."

Pros: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Cons: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"

Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"

Cons: "The electronics ban on US-bound flights was handled poorly in Doha, resulting in multiple passes through the security check for many passengers, including two in my party. It left a bad impression that lingered, unfortunately."

Pros: "The airline in general was good, provided a kit with socks, ese plugs,toothbrush and other essentials,good movie choices, overall customer service. They had free wifi which was amazing!!"
Cons: "We took 2 long flights one from morrocco to Qatar and Qatar to dallas. The food on the flights was not the best, one the first one they ran out of chicken meal and only had fish left which was gross, for such a big airline you would also think they give a snack in between meals but they do not.also after giving you the food it took a long time for them to pick up the tray which I thought was unusual"

Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"

Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Cons: "We could not watch anything as my wife and my screen did not work."

Pros: "everything went perfect , tank you KAYAK"

Pros: "Food and entertainment"
Cons: "There was a rude counter staff when we checked in in Singapore."

Pros: "Excellent service everyone was generous"

Pros: "The airplane was spacious."
Cons: "The omelette was too tough."

Pros: "Nothing."
Cons: "Was denied boarding."

Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Pros: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Cons: "The headphone jack on my entertainment system was defective."

Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"

Pros: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Cons: "Be more clear when explaining charges and fees including taxes"

Pros: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Cons: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"

Cons: "Flight was delayed"

Pros: "Everything"

Pros: "Short flight to LCA from DOH. Efficient staff"
Cons: "Old A320 plane, no seat back entertainment, seating looking old Plastic food , very poor. Same thing happened to me last year, still no improvement on this flight sector. Definitely not 5 Star service that Qatar constantly advertises."

Cons: "Flight got delayed and missed short connection in Doha. Had to fly to JFK instead. No compensation."

Pros: "Brand new plane, everything clean and working, crew friendly, smooth flight"

Pros: "Excellent service in flight"
Cons: "If you have issues during the booking or pre-flight stage Qater Airways isn't always customer friendly. It's a bit hit and miss based on the customer service agent who picks up your call."

Cons: "Being on time"

Pros: "Great staff"
Cons: "Food and service about drinks limited unfortunately"

Cons: "why did they take my blanket and headphones 1 hour before we land?"

Cons: "Just because I have bought my ticket on points I was not given a chauffeur driver."

Pros: "Crew helped me with a chamomile to help me sleep."
Cons: "It was quite good"

Pros: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Cons: "No comment"

Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"

Pros: "I was happy with all aspects of the flight"

Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."

Pros: "A380s are good aircraft. Emirates entertainment is second to none ."
Cons: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"

Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Pros: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Cons: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Pros: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Cons: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"

Pros: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Cons: "Very small plastic cups of water. On-board on call crew service was slow."

Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Pros: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."

Cons: "Child kicking seat from behind for entire flight"

Cons: "Far too low temperature settings"

Pros: "Ditto......great"

Cons: "Airplane to late"

Cons: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"

Cons: "Crew staff"

Pros: "Lots of selection in movies"
Cons: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."

Pros: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."

Pros: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Cons: "All was great"

Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pros: "Everything."
Cons: "Nothing."

Pros: "To be honest I liked everything with this flight"
Cons: "I didn't get upgraded to business or first class ;) Maybe next time though"

Pros: "Good service, great crew, comfortable seat and pitch."
Cons: "The food was mediocre compared to usual standards."

Pros: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Cons: "The lateness of our departure with no reason given from Dubai."

Pros: "Good space for economy class"
Cons: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."

Pros: "Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pros: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Cons: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Pros: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."

Pros: "Nice airport"
Cons: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."

Pros: "The food and service. Toilets are clean"
Cons: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Pros: "Vego food was provided Lots of meals"
Cons: "Some of the food wasn't as tasty but it's airplane food"

Cons: "Bad seat"

Cons: "Seat a little uncomfortable even with mattress. Food not great."

Pros: "Crew were lovely"
Cons: "Insufficient vegan option"

Pros: "The plane were newer. Larger monitor."

Cons: "The touchscreens on the 777s were a bit unresponsive."

Pros: "Quick online check-in and bag drop-off at the airport. Friendly cabin crew. Juices etc. offered in between meal/snacks"
Cons: "Delayed take-off from Singapore once we had boarded-an hour just waiting to taxi. Delayed landing at Dubai due to volume of air traffic. This meant a very quick transfer to the London flight and no helpful assistance from cabin crew even though I asked for assistance, I had to hail a buggy down at the airport otherwise we would not have made it to our flight as I would not have been able to walk that far in the time available. If the flight had landed on time then there would not have been a problem."

Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Pros: "Upgraded to Business Class. On a A380 its really significant."
Cons: "The crew was abit too talkative during non-service."

Pros: "Food better than average"
Cons: "Poorly designed economy seat. Unusable wifi."

Pros: "Probably the loveliest airline in the sky today"

Cons: "Baggage took almost 2 hours to get out at return destination"

Cons: "My bag was lost and I was one of the many. Logistics at Heathrow were poorly executed to help people. It seems like they knew of the problem beforehand and didn't inform people effectively. I waited longer than necessary until I overheard that a lot of luggage didn't make it. I felt if they knew of the problem they should have gotten more people to help passengers and update them."

Cons: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."

Cons: "horrible dry croissant for breakfast"

Pros: "Food was good ."
Cons: "Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class"

Pros: "The crew was very accommodating"
Cons: "Entertainment system was old and with few choices"

Pros: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Cons: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."

Cons: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"

Pros: "Crew was very courteous and helpful"
Cons: "More leg room"

Pros: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Cons: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Pros: "Leg room always an issue. Crew really great."
Cons: "Gluten free option"

Pros: "Everything was perfect."

Cons: "service was least friendly at this part of my flight"

Cons: "Seats are too cramped for an international flight."

Pros: "Nice cabin, clean . Friendly crew"

Cons: "The temperature on this overnight flight was sweltering Legroom was poor"

Pros: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Cons: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Pros: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Pros: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Cons: "Short flight with no entertainment, no means to charge devices."

Cons: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Pros: "Crew"
Cons: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Pros: "Everything"
Cons: "That it wasn’t a flight to Denver"

Pros: "The view out the window."
Cons: "Delayed, no leg room. No refeshments."

Cons: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Pros: "Good food"
Cons: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"

Pros: "Friendly Crew , modern and spacious aircraft B777"

Pros: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Cons: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Pros: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Pros: "Swiss"
Cons: "French unions"

Cons: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Pros: "Nice breakfast treat and chocolate is always appreciated"
Cons: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."

Cons: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Pros: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Cons: "Hmm!"

Pros: "good entertainment system, modern aircraft , friendly and competent crew"

Pros: "Legroom is too little"

Pros: "Fast journey despite a short delay it arrived on time."
Cons: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Pros: "Great entertainment system"
Cons: "Leg room space was a bit restricted compared to what I am used to"

Pros: "I was placed at the very last seat because of a mix-up of tickets, then had to change twice because some people didn't like their seats. Sitting next to your spouse is logical, but best to provide the ability to select seating ahead of time."
Cons: "Landing. Very rough"

Pros: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Cons: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Pros: "Your crew is amazing."

Cons: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."

Cons: "You charge the ticket and my reservation wasn't there!!"

Pros: "Crew were perfect food was fine"
Cons: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."

Pros: "Nothing"
Cons: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Cons: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

Cons: "Even one member of the crew was not very nice with my young daughters."

Pros: "Crew was very nice"
Cons: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"

Cons: "Same comments as above."

Pros: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Pros: "that they had new movies"
Cons: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"

Pros: "Friendly cabin crew"
Cons: "Again, boarding was chaos. No special boarding for star alliance gold member."

Pros: "Not much"
Cons: "Most uncomfortable seats/Bed. tray table hard to come out. no one answered the bell. Old movies (same 2 yrs ago). 1st meal OK, not great. Second meals not good at all. They should learn service from Lufthansa/United or Emirates. Very Disappointed."

Pros: "Overall good value for the price paid. The service is great and friendly."
Cons: "The entertainment system needs some improvement and upgrade."

Cons: "Outstanding airline either to IST or beyond!"

Pros: "Nothing"
Cons: "Comfort"

Cons: "Nice and smooth journey"

Pros: "The food on the airline is good. Entertainment system has many movies to watch. The boarding system from Istanbul is a Nightmare!"
Cons: "Once I asked the air hostess for a sandwich, i was really hungry, she said she would have to walk to back of plane and they would be serving food in 15 minutes. After 45 minutes I went back to ask for a sandwich and handed me a tray of meal and said to eat this."

Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Pros: "Good food, comfort seat"
Cons: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"

Pros: "Crew"

Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Cons: "The lost 3 of my bags"

Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "Good connection from SFO to TLV. Good service good food"
Cons: "No problem"

Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pros: "Comfortable and uneventful flight - just the way it should be!"

Pros: "Service, timing"
Cons: "Didnt love the food ..."

Pros: "I liked the food and the staff were very friendly"

Pros: "Confort"
Cons: "None"

Pros: "Excellent customer service, crew always helpful and glad to please."
Cons: "Atatürk airport link too confusing and decreased my flight experience"

Pros: "Great food!"
Cons: "The aircraft looks a little old."

Pros: "The food is great and so is the entertainment system."
Cons: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"

Pros: "All was great"
Cons: "All was great"

Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pros: "not much"
Cons: "hostesses not so courteous"

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Pros: "I love the food, the crew was very nice, great service. And wonderful entertainment. I love to fly by Turkish in the future. I enjoyed everything."

Pros: "Everything was great. I didn't give food 5 stars though, because compared to my previous experience, quality is less than usual. I always fly on Turkish airlines and I like it overall. Security at Istanbul airport is great. Better than anywhere else."
Cons: "Quality of food is less than the previous experience"

Pros: "Service was ok"

Pros: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Cons: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"

Pros: "Worst customer service ever."
Cons: "Just don't do it. I've never been so mistreated. Everyone I met at the Istanbul airport who flew on Turkish was miserable and angry because of the way they were being treated."

Pros: "I like the food served on Istanbul-Kabul leg of my trip. A bit different from the usual menu but really good. Boarding, departure, and arrival were on schedule."
Cons: "It was raining a bit but we had to ride the shuttle bus from and to the plane. We got wet while climbing the stairs to the plane. I wish we used the tube gate instead."

Cons: "There was no option to choose kosher food in the order."

Pros: "Food, comfort..."

Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Pros: "Turkish Airlines has some of the best amenities of any airline: great meals (and often), clean planes, plus two free checked bags for flights between Middle East and USA."
Cons: "The plane was overbooked with MANY seats having been doubly assigned. After more than half an hour we were given a new seat assignment (in first class! Business class had already been filled with other double bookings!). They did their best to accommodate everyone though and the remainder of the flight was very pleasant."

Pros: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Cons: "Touch screen did not always work."

Pros: "I thought the food was remarkable. The cabin crew did a good job saving my mood after the nasty agents on the ground and during the check-out process."
Cons: "Absolutely all of the agents I dealt with during check-in. This was true for especially those checking in at the business class line for some reason. She was really rude."

Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Pros: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Cons: "None"

Cons: "Seat was small and squeezy. More variety for food needed."

Pros: "Boarding was done on time."

Pros: "The flight itself was fine, once I paid for it a second time!"
Cons: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"

Pros: "Almost all"

Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""

Pros: "Entertainment, comfort"
Cons: "Wireless not working, some of the fight staff seemed like thry didn't want to be there"

Pros: "The crew was proffessonal. On flight to Cape Town from Istanbul the chef on board made was really nice. I ordered a chlid meal only to find out that it was not on the list. My son wasnt very happy with it though. Althought, the chef on board insured me that she will have a look into it...Oh well ! not a big deal ."
Cons: "Fight back to Incheon, Seoul was 3 seated. Really uncomfortable, just hoped the passenger I sat next to didn`t get annoyed with my son having to go to the bathroom quite a lot! The only problem was the long layover. The only reason why I opted for the long stopover of 20 hrs because I was told that we will receive hotel accommodation on our arrival, however that did not materialize...very disappointing. Instead we were given free meal tickets. I was totally disgust !!!"

Cons: "Will send email re all the problems encountered . Never did make flight and Turkish Airline counter was shut down when I attempted to reschedule the flight....no telephone number listed on E ticket confirmation, Tam Linhas Aereas counter personnel were unable to assist with issue. Overall, totally dissatisfied ....felt that I was hung out to dry in at the Buenos Aires Airport!"

Pros: "terrific in every way; precision, kindness, style, food, great atmospere"

Pros: "The overall service is excellent. Their culinary selection is superb with their only rival, in my opinion, coming from Kenya Airways."

Cons: "Terrible service. Lost my luggage. Then refused to connect me to an English-speaking representative. Every time I called to inquire about my lost luggage, they would yell "No English!" and then hang up the phone. Absolutely terrible service!"