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The Sultan Hotel Jakarta

Jl. Gatot Subroto, Jakarta 10002, Indonesia
+62 215 703 600

S$ 132+

Overall guest ratings

7.9/10 Good
based on 1,289 reviews

Review highlights

  • 8.6
  • 8.4
  • 4.9
  • 4.6

Nearby

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    About

    Set within 32 acres of lush tropical gardens, the Sultan Hotel & Residence is an oasis within walking distance to major international office buildings such as the Jakarta Stock Exchange, Pacific Place, Citi Tower, Bapindo, GKBI building, international shopping malls and entertainment areas, a golf driving range, the Jakarta Convention Centre and the Senayan stadium.

    The hotel boasts 707 well-appointed spacious rooms including an Executive Floor, 100 suites, business centre with boardrooms, nine Banquet rooms, The Golden Ballroom, an 800 sq m fitness centre, 1500 underground parking lots and a shopping arcade. In addition, for major international conventions and exhibitions at the Jakarta Convention Centre (JCC), the hotel’s connection to the JCC via an air-conditioned walkway is undoubtedly a much appreciated convenience.

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    The Sultan Hotel Jakarta

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Playground
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Internet
    • Facilities for disabled guests
    • Babysitting or child care
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,289 reviews
    • 8.6 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.4 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.9 "Not very clean."
      3.5 "65% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 4.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 4.5 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 77 reviews
    • 8.4 "Location is great."
    • 8.2 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 5.6 "Rooms are ok."
    • 3.2 "Horrible vibe."

    Overall rating

    6.9 Good
    based on 90 reviews
    • 8.8 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.6 "Location is great."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    • 2.8 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."

    Overall rating

    7.6 Good
    based on 708 reviews
    • 8.6 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.2 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
    • 7.7 "High value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Not very clean."
    • 4.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 412 reviews
    • 8.4 "Breakfast is good."
    • 8.1 "Location is great."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
    • 5.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.1 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.1 "Horrible pool."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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