Overview

The Sultan Hotel & Residence Jakarta

Jl. Gatot Subroto, Jakarta 10002, Indonesia
+62 215 703 600

S$ 118+

Overall guest ratings

8.3/10 Excellent
based on 1,567 reviews

Review highlights

  • 8.8
  • 8.3
  • 6.5
  • 5.9

Good to know

  • Pleasant hotel grounds
  • Spacious rooms

Nearby

    show all

    About

    Set among a lush tropical garden, The Sultan Hotel offers luxurious rooms and impeccable service. Considered as an oasis in the city, the hotel provides easy access to major business buildings within walking distance. Jakarta Stock Exchange, Pacific Place, Citi Tower, Bapindo, the GKBI building, the Senayan stadium, and other local attractions such as international shopping malls and entertainment areas can be reached within a few minutes. In addition, guests are able to conveniently visit the Jakarta Convention Centre via the hotel’s air-conditioned walkway. Here, The Sultan Hotel offers 694 well-furnished rooms, including its exclusive floor. Facilities include the Golden Ballroom, a fitness center, a parking lot, and shopping arcade. Also experience the full array of delicious cuisine served at the hotel restaurant. If you are seeking a conveniently located hotel with full service, The Sultan Hotel is truly a perfect venue to stay in Jakarta.

    Less show all
    The Sultan Hotel & Residence Jakarta

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Playground
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Towels
    • Soap and shampoo provided
    • Internet
    • Bicycle hire
    • Terrace/Patio
    • Babysitting or child care
    • Indoor pool
    • Facilities for disabled guests
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 1,567 reviews
    • 8.8 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
    • 8.3 "Location is great."
      7.7 "77% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
    • 6.7 "Average value."
    • 6.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.9 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.3 "Pool is below average."
      3.8 "Dirty pool, said 62%."
    • 3.2 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.9 Good
    based on 141 reviews
    • 8.8 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
    • 8.0 "Location is great."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.2 "Tasty food."
    • 6.4 "Rooms are ok."
    • 3.4 "Vibe wasn't good."

    Overall rating

    6.9 Good
    based on 109 reviews
    • 9.0 "Very comfortable."
      9.7 "97% thought rooms were spacious."
    • 8.5 "Location is great."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    based on 799 reviews
    • 8.6 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.3 "Location is great."
      7.6 "76% liked the proximity to shopping."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "High value."
      10.0 "100% were happy with the price of the breakfast."
    • 5.8 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.6 "Average amenities."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    based on 517 reviews
    • 8.9 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
    • 8.3 "Breakfast is good."
    • 8.2 "Location is great."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.6 "Average value."
    • 6.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.1 "Average amenities."
      6.6 "66% considered the lobby entrance to be so-so."
    • 2.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.8 "Horrible pool."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant hotel grounds"
    "Spacious rooms"
    data provided by TrustYou
    Photos

    Photos

    Map

    Map