Overview

The Sultan Hotel & Residence Jakarta

Jl. Gatot Subroto, Jakarta 10002, Indonesia
+62 215 703 600

S$ 115+

Overall guest ratings

8.0/10 Good
based on 1,307 reviews

Review highlights

  • 8.6
  • 8.6
  • 5.0
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    Set among a lush tropical garden, The Sultan Hotel offers luxurious rooms and impeccable service. Considered as an oasis in the city, the hotel provides easy access to major business buildings within walking distance. Jakarta Stock Exchange, Pacific Place, Citi Tower, Bapindo, the GKBI building, the Senayan stadium, and other local attractions such as international shopping malls and entertainment areas can be reached within a few minutes. In addition, guests are able to conveniently visit the Jakarta Convention Centre via the hotel’s air-conditioned walkway. Here, The Sultan Hotel offers 694 well-furnished rooms, including its exclusive floor. Facilities include the Golden Ballroom, a fitness center, a parking lot, and shopping arcade. Also experience the full array of delicious cuisine served at the hotel restaurant. If you are seeking a conveniently located hotel with full service, The Sultan Hotel is truly a perfect venue to stay in Jakarta.

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    The Sultan Hotel & Residence Jakarta

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Playground
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Towels
    • Soap and shampoo provided
    • Internet
    • Bicycle hire
    • Terrace/Patio
    • Facilities for disabled guests
    • Babysitting or child care
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,307 reviews
    • 8.6 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 8.6 "Location is great."
      7.9 "79% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.0 "Average amenities."
      4.2 "58% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
    • 4.4 "Not very clean."
      2.9 "71% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
    • 2.5 "Horrible pool."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    7.6 Good
    based on 104 reviews
    • 8.7 "Location is great."
    • 8.5 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.7 "Food is average."
    • 5.3 "Rooms are ok."
    • 3.0 "Horrible vibe."
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    Overall rating

    6.9 Good
    based on 91 reviews
    • 8.9 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.8 "Location is great."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
    • 2.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."

    Overall rating

    7.6 Good
    based on 679 reviews
    • 8.6 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
    • 8.5 "Location is great."
      7.6 "76% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.4 "High value."
      10.0 "100% were happy with the price of the breakfast."
    • 5.6 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 5.0 "Average amenities."
    • 4.3 "Not very clean."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.2 "Unfriendly atmosphere, according to 58%."
    View all review categories

    Overall rating

    7.3 Good
    based on 431 reviews
    • 8.7 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
    • 8.4 "Location is great."
    • 8.3 "Breakfast is good."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.5 "Average value."
    • 5.9 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.7 "Not very clean."
    • 4.4 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 2.1 "Horrible pool."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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