Overview

Cinnamon Citadel Kandy

124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
+94 812 234 365

S$ 120+

Overall guest ratings

8.2/10 Excellent
based on 1,098 reviews

Review highlights

  • 8.7
  • 8.6
  • 7.6
  • 5.2

Good to know

  • Comfortable beds
  • Nice building
  • Great menu
  • Friendly atmosphere

Nearby

    show all

    About

    Everything about the Cinnamon Citadel Kandy is an escapist's dream. Be it the luxurious amenities and panoramic views offered in every room, or boat rides and nature walks that get you up close and personal with the wild inhabitants of the surrounding forests. Or simply the warmth of our ever-smiling staff, whose prompt service and attention to every little detail completes the experience of the perfect getaway.

    Less More
    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,098 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Bar is amazing."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      10.0 "100% said the booking process went smoothly."
    • 7.4 "Good location."
      7.8 "78% liked the proximity to sightseeing."
    • 6.9 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.3 "Only 53% said rooms were clean enough."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      6.0 "Only 60% thought the furniture was functional."
    • 5.2 "Internet is average."
    • 3.9 "Wellness & sports facilities were not very nice."
      3.8 "62% didn't like the fitness area."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 625 reviews
    • 9.5 "Excellent pool."
    • 8.7 "Breakfast is good."
    • 8.5 "Bar is amazing."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.7 "Good location."
    • 5.1 "Internet is average."
    • 4.1 "Wellness & sports facilities were not very nice."
    View all review categories

    Overall rating

    8.0 Good
    based on 439 reviews
    • 8.8 "Bar is amazing."
    • 8.7 "Breakfast is good."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Good location."
    • 7.0 "Good vibe."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.3 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.3 "Only 53% said rooms were clean enough."
    • 6.2 "Average comfort."
    View all review categories

    Overall rating

    7.9 Good
    based on 32 reviews
    • 9.5 "Excellent pool."
    • 8.9 "Breakfast is good."
    • 7.6 "Tasty food."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
    • 6.6 "Location is acceptable."
    Good to know
    "Comfortable beds"
    "Nice building"
    "Great menu"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close