Good to know
Distance to city centre
|"Staff can speak perfect English."||(in 20 reviews)|
|"The service is excellent!"||(in 15 reviews)|
|"warm hospitality and nice room!"||(in 16 reviews)|
Time of year
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Very good total service and employee attitude
Good location and train station shuttle service
Terrible service, hotel manager incorrectly charged us for extra person fee without our consent despite us explaining to them there were no extra people. Unpleasant staff, and the online website booking does not pro-rate your daily room rate—instead they charge you the highest daily rate during your stay and apply that across all the days you stay at the hotel—very tricky and bad business practice. Very disappointed.
the location is ideal for an escape trip as it is away from crowded urban life, very much like a back garden for Tokyo. Very unique hotel with delicate decor and friendly staff. On demand shuttle was first time I experienced, hard to believe there is such service. Shall come back in cherry blossom season as the view will be fantastic. BTW, the restaurant might be small, but the steak we had is definitely first class, also the wine is great
Bedrooms are very comfortable. Good spa. Good service.
Food is overpriced. Fitness is at the level it should be.
Experience a luxury retreat that delights all senses at Kyu Karuizawa Kikyo, Curio Collection by Hilton. Nestled amid lush grounds in the mountain village of Karuizawa, just an hour outside Tokyo, our hotel inspires with its peaceful ambience and genuine ‘omotenashi’ hospitality. Japanese architect Yukio Hashimoto lends his designer touch to our guest rooms, featuring a seating area with sofa, a 50-inch HDTV and complimentary WiFi. Many rooms also have a balcony – perfect for enjoying the sun’s warmth, a breeze or even some birdwatching. Choose a deluxe room for extra space and amenities. Take in views of the beautiful courtyard while savoring breakfast, a casual lunch or French fusion cuisine at our restaurant, Sonorite. The lounge is a tranquil place for light snacks and specialty coffee, and we’re pleased to offer in-room dining each morning ‘til night. Indulge at the spa and sauna and breathe in the enticing hinoki at our traditional Japanese public bath. The fitness center offers modern equipment and an inspired setting for productive workouts. Plan a meeting in your choice of three versatile banquet rooms or gather with loved ones in the chapel for an intimate wedding ceremony.
based on 1,067 reviews
Things to know
- Very quiet
- Friendly service
- Friendly atmosphere
- Professional service
Policies vary by room type and provider.
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Reviews about Kyukaruizawa Kikyo, Curio Collection by Hilton
Most popular landmarks
- Ginza Shopping Street 290 m
- Kyukaruizawa Ginza 0.5 km
- Kumoba Pond 0.7 km
- Karuizawa Train Station 1.2 km
- Karuizawa Prince Shopping Plaza 1.3 km
- Karuizawa Prince Hotel Ski Resort 1.9 km