Overview

Gaylord Palms Resort and Convention Center
Best Grounds

6000 West Osceola Parkway, Kissimmee, FL 34746, United States
+1 407 586 0000

S$ 310+

Overall guest ratings

8.8/10 Excellent
based on 2,463 reviews

Review highlights

  • 9.1
  • 8.2
  • 6.8
  • 6.2

Good to know

  • Friendly service
  • Friendly atmosphere
  • Wonderful sightseeing

Nearby

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    About

    When you step inside the luxurious Gaylord Palms Resort & Convention Center, you’ll be awestruck by our 4.5-acre soaring glass atrium with winding waterways and lush gardens. Here, you’ll find the best of Florida, including the old-world spirit of St. Augustine, the rustic charm of the Everglades, and the festive energy of Key West – all in one place! Our hotel's extraordinary service and superior amenities are conveniently located in the greater Orlando area, within minutes to the Walt Disney® World theme parks. With Cypress Springs Family Fun Water Park, South Beach adult-only pool, our award-winning Relâche Spa, state-of-the-art Relâche Fitness Center and 400,000 square feet of flexible meeting and event space, you can accomplish all your getaway desires without having to leave our resort. Whether traveling for business or pleasure, you’ll enjoy a world-class Florida escape at Gaylord Palms.

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    Marriott

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 2,463 reviews
    • 9.1 "Excellent amenities."
      8.8 "88% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
      9.4 "94% thought the architecture was beautiful."
      9.8 "Business facilities were excellent, according to 98%."
      7.9 "79% loved the facilities for kids."
      8.2 "82% enjoyed the lobby entrance."
    • 8.2 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      8.2 "82% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 8.1 "Pool is good."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
      8.1 "81% were happy with the room service."
      7.7 "77% were happy with the shuttle service."
    • 7.2 "Good location."
      9.8 "98% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
    • 5.6 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      6.1 "Only 61% said beef and steak dishes were good."
      5.8 "58% thought the snacks were adequate."
    • 4.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.6 "Terrible value."
      0.7 "The price was too high for 93%."
      1.8 "82% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    based on 640 reviews
    • 7.7 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.2 "Good bar."
    • 7.0 "Good location."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.6 "Food is average."
    • 5.5 "Average comfort."
    • 2.8 "Terrible value."
      0.6 "The price was too high for 94%."
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    Overall rating

    8.7 Excellent
    based on 1,724 reviews
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Bar is ok."
    • 6.5 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 6.4 "Location is acceptable."
    • 5.5 "Rooms are ok."
    • 5.4 "Average comfort."
    • 5.1 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.0 "Internet is average."
    • 2.2 "Terrible value."
      0.7 "The price was too high for 93%."
      1.8 "82% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    based on 73 reviews
    • 8.9 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 6.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.2 "Average comfort."
    • 5.1 "Food is average."
    • 2.5 "Terrible value."

    Overall rating

    8.8 Excellent
    based on 24 reviews
    • 7.2 "Good service."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    data provided by TrustYou

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