Overview

Best Western Plus Krakow Old Town

Sw. Gertrudy 6, 31-046 Krakow, Malopolskie, Poland
+48 124 227 666

S$ 113+

Overall guest ratings

7.9/10 Good
based on 1,237 reviews

Review highlights

  • 9.4
  • 8.6
  • 4.9
  • 3.8

Good to know

  • Near city centre
  • Wonderful sightseeing

Nearby

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    About

    We cordially welcome you to the Best Western Plus® Krakow Old Town, ideally located in the very heart of the Old Town, no more than a stone's throw from the Main Market Square, the Royal Castle on Wawel Hill and Kazimierz, the historical Jewish quarter. Hotel is located at the one of the main streets of Old Town. Our superb location close to the numerous attractions of ancient Krakow never fails to stimulate an urge in our guests to stroll through the old side streets, redolent with history, while the nearby Planty Gardens that encircle the Old Town offer the perfect place for a soothing rest. Enjoy our Avant-Garde Jazz Wing it is designed with the thought of guests in search of unique and remarkable interiors in mind, guests who value a cutting-edge and wholly new aesthetic experience. The Best Western Plus® Krakow Old Town offers 92 air-conditioned rooms. 74 are furnished in a warm, classical style, while the 18 rooms in the Jazz Wing offer an avant-garde decor. An elevator is available in standard part and reaches half floors. At the Best Western Plus® Krakow Old Town, we guarantee superb working conditions, a place tailor-made for relaxing in the heart of Krakow and an agreeable atmosphere in which to hold business meetings. We offer professional conference facilities, the capacious Park Room and a smaller, more intimate, conference room. Both rooms are furnished with up-to-the-minute equipment, making the Best Western Plus® Krakow Old Town an ideal place for holding professional training courses and small-scale business meetings alike. The hotel's expansive and elegant restaurant offers exquisite Polish and European cuisine and its spacious surroundings provide the perfect place for banquets, parties, wedding receptions and gatherings on every kind of occasion.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 1,237 reviews
    • 9.4 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      7.9 "79% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.2 "Average value."
      5.0 "The price was ok for 50%."
    • 5.4 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
      5.0 "The price was ok for 50%."
    • 4.9 "Rooms are not good."
      3.2 "68% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      4.2 "58% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      1.9 "81% were disappointed with the minibar."
      2.9 "71% criticized the small bathroom."
    • 3.8 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.8 "72% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
      2.9 "71% criticized the small bathroom."
    • 3.8 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.5 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.2 "68% complained about the elevator."
      1.0 "For 90%, the lobby entrance was sub-standard."
      3.6 "64% found the grounds unpleasant."
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    Overall rating

    8.1 Excellent
    based on 927 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      9.6 "96% liked the proximity to shopping."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.3 "Average value."
    • 4.6 "Rooms are not good."
      3.0 "70% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      4.0 "Air conditioning was criticized by 60%."
      4.6 "54% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      4.1 "59% had problems with the shower."
      4.3 "57% found problems with the furniture."
      1.8 "82% were disappointed with the minibar."
      2.5 "75% criticized the small bathroom."
    • 3.8 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
      2.5 "75% criticized the small bathroom."
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    Overall rating

    8.3 Excellent
    based on 111 reviews
    • 9.5 "Terrific location."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.3 "Average value."
    • 5.2 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 5.2 "Food is average."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
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    Overall rating

    7.4 Good
    based on 12 reviews
    • 9.3 "Terrific location."
    • 5.1 "Rooms are ok."
    • 3.6 "Not very comfortable."

    Overall rating

    7.9 Good
    based on 185 reviews
    • 9.2 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.8 "Average value."
    • 5.3 "Food is average."
    • 4.8 "Rooms are not good."
      3.0 "70% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
    • 3.8 "Not very comfortable."
      2.7 "73% thought it was too noisy."
      3.0 "70% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Wonderful sightseeing"
    data provided by TrustYou

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