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Everything about that day was great I was happy with how things went as a first time traveling with the airline thank you for all that you’ve doing by taking us there to our various destinations thanks.

Entertainment was good. Flight was delayed, nearly missed my connecting flight. The gate was changed on several occasions. My luggage did not arrive on time and had to leave without it.

Bad chairs in business class like economy ( not turning into bed )

Loved the food. No wheelchair was provided in Sofia even though wheelchair assistance was confirmed by Turkish Airlines

nice and clean plane but the seats and the comfort was not what i expected. i expected more based on all the ads and reviews that i've read. I guess you get what you pay for in economy.

They changed the return flight to the next day and it interrupted the plans we had in our connecting city.

Not up to Business Class standards. Two of the three toilets were out of order. The hostesses were aware and didn’t show any responsible act to do something. Food quality was not what we expect from Turkish hospitality. Overall we were not impressed and disappointed.

I was sitting almost in the back, the seats are very tight and there’s no legroom, it’s uncomfortable for a long distance

Amazing! Big line at Check in was diminished in 10 minutes. Boarding was quick and efficient. Service and food great. Only minor point: seats could be a little broader and for me being small, something to put your feet on during the flight would be great.

It was an old airline with the old configuration of business class seats. Not really what we signed up for for the longest leg of the trip. Disappointing.