It was an old airline with the old configuration of business class seats. Not really what we signed up for for the longest leg of the trip. Disappointing.
flight with heavy turbulence old boeing 777 rest wasnt clean dashboard doesn’t work
No customer service. Non educated staff members with no will to support or service the passenger.
Working stuffs in flight are very welcoming,but boarding stuffs are the Ghana airport don't know their job.
All was fine , but air conditioning was not working on board properly so was very hot
Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience
The in flight entertainment was very good but unfortunately I feel they could have been more attentive to the customer. This is saw on all my Turkish airlines flights , besides dinner service you never really saw the attendants.
Ordered Vegan meal - it was ok, but not exceptional. Seat ok row 39 middle section aisle. Nearly full flight - crew was busy but they did the best they could. There was a USB A port at the seat. I listened to my own music and only looked at flight information. One nice thing was the connection information was made available in the screen.
Very nice and friendly crew. Boarding system can be improved.
The seat 7A had no padding. I needed to sit on the provided pillow.
Premium Economy was very comfortable. Flight staff was cheerful and helpful.
This experience was a complete disaster. At first the flight was delayed. No reason given why the flight was delayed. Once transported to the plane (by bus) and waiting on the tarmac, the flight was canceled. The next flight was 6 hours later and that flight was also delayed. Horrible experience and lack of communication from the airline.
Seat cushioning, and having at least 1 checked bag free, I dont understand why international flight would not include a checked bag.
I have ordered Hindu or Indian vegetarian food, to my surprise they did not find any such request. All I ate during the flight was 2 pieces of bread. The airline hostess was completely rude and racist. She promised one apple and I asked he four hours of promise and she denied saying am not nice to her. Europeans seems to be having racism issues with Indians. I will officially launch complaint with Indian and USA governments They made to starve, I recently got open heart surgery and I am diabetic patient
This was the best carrier, comfort, service, good food, on time experience on a long haul flight. New, clean, quiet, smooth aircraft!!!
Service was okay. Food was okay. I selected a window seat in the 36th row and someone took it upon themself to change it to an aisle seat in the very last row!!!
They offered water and chocolate I would have preferred a sandwich.
New and clean plane, lots of entertainment on IFE. Boarding was chaotic, maybe because of the size of the gate area. Plane arrived half an hour late.
Extremely tight connection in Frankfurt. Tickets with one hour layover are not realistic even with first flight being on time. Just barely made it and ran most of the way. 😬
Staff are really not attentive. Seem rather disinterested in attending to the customers in general.
