Overview

Mandarin Pacific Hotel

2-8 Jalan Sultan, Kuala Lumpur 50000, Malaysia
+60 320 703 000

S$ 21+

Overall guest ratings

6.5/10 Good
based on 846 reviews

Review highlights

  • 9.0
  • 6.8
  • 3.9
  • 2.7

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Mandarin Pacific Hotel offers a great location, putting you within just a 10-minute walk of Petaling Street and Jamek Mosque, plus an airport shuttle is available for MYR 90 per person roundtrip. Guests looking for a bite to eat can check out Mandarin Pacific Cafe, which serves breakfast and lunch. Also, Merdeka Square and Sultan Abdul Samad Building are within a 15-minute walk.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Restaurant
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 846 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.8 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      6.8 "Housekeeping was ok, according to 68%."
      5.6 "Only 56% thought the service was professional."
      5.7 "57% thought the management was tolerable."
    • 5.0 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      4.3 "Air conditioning was criticized by 57%."
      4.2 "58% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      2.9 "71% thought the tv was sub-standard."
      4.7 "53% had problems with the shower."
      1.3 "87% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
    • 2.7 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
      3.6 "64% thought it was rather dirty."
    • 1.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.0 "Unfriendly atmosphere, according to 80%."
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    Overall rating

    6.5 Good
    based on 439 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.6 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 4.7 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      4.3 "Air conditioning was criticized by 57%."
      0.8 "92% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      4.9 "51% had problems with the shower."
    • 2.5 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
    • 1.3 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    6.5 Good
    based on 194 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 6.1 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 5.3 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      4.6 "Air conditioning was criticized by 54%."
      0.6 "94% thought they were poorly maintained."
      4.3 "57% had problems with the shower."
      1.0 "For 90%, the rooms looked old."
    • 2.6 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
    • 1.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    based on 211 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.1 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 5.1 "Average comfort."
      7.0 "70% thought rooms were spacious."
    • 4.2 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      4.4 "Air conditioning was criticized by 56%."
      0.8 "92% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      3.0 "70% thought the tv was sub-standard."
    • 2.9 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
    • 1.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Wonderful sightseeing"
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