Kumamoto Hotel Castle

Best Housekeeping Staff

Pros: Excellent services, staff were very nice, some staff worked in Hong Kong hotel for few years, gave us good expression that spoke some Cantonese.

Cons: Not complaint, just disappointed that originally plan to take some night photos of Kumamoto Castle inside the room, but repair work undergone and take long time to recovery. View of the Castle is one ...

Pros: Fantastic location! Excellent breakfast, restaurant service & facilities. Great value for money, would recommend this hotel and will visit again.

Cons: WiFi was unstable, so I used pocket WiFi during the duration of my visit. Not all staff speak / understand English. Room was smaller than anticipated (but comfortable & kept very clean).

Pros: Location excellent. Near to shopping and food. Within walking distance to City Tram.

Cons: Hotel facade upgrading. Window view overlookiing the Kumamoto Castle was covered by netting.