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Hotel Ratna

Jl. Raya Kuta 100X, Kuta (Bali) 80361, Indonesia
+62 361 754 038

S$ 12+

Overall guest ratings

8.3/10 Excellent
based on 554 reviews

Review highlights

  • 9.6
  • 8.2
  • 7.2
  • 5.3

Good to know

  • Clean rooms
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    With a stay at Hotel Ratna in Kuta, you'll be in the business district and minutes from Supernova Shopping Center and close to Kuta Beach. This hotel is within close proximity of Kuta Square and Mall Bali Galeria.

    Rooms

    Make yourself at home in one of the 52 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected.

    Amenities

    Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours).

    Business, Other Amenities

    Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided at no charge.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 554 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.2 "Generally very clean."
      7.9 "79% said rooms were clean."
      8.4 "84% thought it was clean."
      8.8 "Clean pool, said 88%."
    • 7.2 "Good breakfast."
    • 7.2 "Good location."
      8.4 "84% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      8.7 "City centre within easy reach, said 87%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.9 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.9 "Only 59% said the rooms were modern."
      6.0 "Only 60% thought the shower was ok."
      5.0 "50% thought the bathroom was big enough."
    • 5.3 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 3.5 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.6 "54% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 360 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 9.3 "Excellent pool."
      9.2 "Clean pool, said 92%."
    • 8.8 "Generally very clean."
      8.3 "83% said rooms were clean."
      8.7 "87% thought it was clean."
      9.2 "Clean pool, said 92%."
    • 7.4 "Good breakfast."
    • 7.0 "Good location."
      5.5 "Proximity to the beach was acceptable, thought 55%."
    • 6.5 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.1 "For only 51%, the bathroom was ok."
    • 6.0 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 3.7 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.5 "55% thought it was too noisy."
      4.3 "Air conditioning was criticized by 57%."
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    Overall rating

    8.1 Excellent
    based on 116 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.7 "Good value."
    • 7.8 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.4 "84% thought it was clean."
    • 7.3 "Good location."
    • 7.0 "Good breakfast."
    • 5.2 "Rooms are ok."
    • 3.1 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      4.7 "53% criticized the small bathroom."
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    Overall rating

    8.6 Excellent
    based on 77 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Good value."
    • 8.4 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 7.5 "Good breakfast."
    • 7.2 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
    • 6.3 "Rooms are ok."
    • 5.5 "Beach is so-so."
    • 4.2 "Not very comfortable."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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