Overview

Cardiff

5-9 Norfolk Square, London, W2 1RU, United Kingdom
+44 207 723 9068

S$ 111+

Overall guest ratings

7.2/10 Good
based on 2,805 reviews

Review highlights

  • 9.8
  • 8.5
  • 4.8
  • 4.7

Good to know

  • Train station is close

Nearby

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    About

    Located in London City Centre, this bed & breakfast is within a 15-minute walk of Hyde Park and Kensington Gardens. Royal Albert Hall and Marble Arch are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 2,738 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      8.6 "Easily accessible by car, said 86%."
      10.0 "Good access to the airport, said 100%."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 4.8 "Vibe wasn't good."
      1.7 "For 83%, the lobby entrance was sub-standard."
      2.0 "80% criticized the plain hotel."
    • 4.7 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
    • 3.4 "Rooms are not good."
      0.7 "93% said rooms were small."
      1.4 "86% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      2.1 "79% thought they were poorly maintained."
      3.7 "63% found problems with the furniture."
      3.6 "Air conditioning was criticized by 64%."
      4.8 "52% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
    • 2.5 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      0.2 "98% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
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    Overall rating

    7.3 Good
    based on 438 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 4.8 "Vibe wasn't good."
    • 4.4 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 3.2 "Awful rooms."
      1.0 "90% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      2.0 "80% thought they were poorly maintained."
      3.6 "64% found problems with the furniture."
      3.5 "Air conditioning was criticized by 65%."
    • 2.5 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.2 "98% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
    View all review categories

    Overall rating

    7.1 Good
    based on 1,095 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 5.8 "Food is average."
    • 4.7 "Vibe wasn't good."
      4.0 "60% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 4.7 "Internet is poor."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
    • 3.4 "Rooms are not good."
      0.8 "92% said rooms were small."
      1.1 "89% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      2.4 "76% thought they were poorly maintained."
      3.4 "Air conditioning was criticized by 66%."
      3.5 "65% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      2.6 "74% thought the tv was sub-standard."
    • 2.6 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      0.2 "98% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    View all review categories

    Overall rating

    7.2 Good
    based on 1,204 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 4.6 "Vibe wasn't good."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.0 "80% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      1.9 "81% thought they were poorly maintained."
      3.8 "62% found problems with the furniture."
      3.6 "Air conditioning was criticized by 64%."
      1.6 "84% thought the tv was sub-standard."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 2.6 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.1 "99% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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