Overview

Ashley Hotel

13 - 17 Norfolk Square Paddington, London, United Kingdom
+44 207 723 3375

S$ 97+

Overall guest ratings

6.5/10 Good
based on 1,637 reviews

Review highlights

  • 9.8
  • 8.4
  • 4.7
  • 3.7

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Kensington Gardens, Royal Albert Hall, and Hyde Park. Marble Arch and Selfridges are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Room service
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.5 Good
    based on 1,637 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.0 "Very good internet connection."
    • 5.6 "Breakfast is mediocre."
    • 4.7 "Disappointing food."
      2.9 "71% found the side dishes unedible."
      2.5 "75% said the pork dishes didn't taste good."
    • 3.7 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.5 "85% criticized the plain hotel."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      3.8 "62% didn't like the architecture."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      2.2 "78% were unhappy with the handicap accessible facilities."
    • 2.9 "Awful rooms."
      0.6 "94% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      0.4 "96% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      2.4 "76% found problems with the furniture."
      4.1 "59% said the bathroom was dirty."
      3.7 "For 63%, the rooms looked old."
      4.0 "Air conditioning was criticized by 60%."
      2.5 "75% thought the tv was sub-standard."
    • 2.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.7 "73% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
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    Overall rating

    6.4 Good
    based on 622 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.9 "Internet works."
      9.3 "93% thought it was a great value."
    • 5.8 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
      2.6 "74% found the side dishes unedible."
    • 3.8 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 2.5 "Awful rooms."
      1.3 "87% complained about the bathroom."
      0.4 "96% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.5 "85% had problems with the shower."
      0.3 "97% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      4.1 "Air conditioning was criticized by 59%."
      4.0 "60% said the bathroom was dirty."
    • 1.5 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      2.4 "76% thought it was too noisy."
      4.1 "Air conditioning was criticized by 59%."
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    Overall rating

    6.9 Good
    based on 458 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.4 "Very good internet connection."
      9.6 "96% thought it was a great value."
    • 5.7 "Breakfast is mediocre."
    • 4.4 "Disappointing food."
    • 3.8 "Vibe wasn't good."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
    • 3.0 "Awful rooms."
      1.6 "84% complained about the bathroom."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      2.3 "77% found problems with the furniture."
      0.5 "95% thought they were poorly maintained."
      3.8 "62% said the bathroom was dirty."
    • 2.4 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
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    Overall rating

    4.8 OK
    based on 65 reviews
    • 9.8 "Terrific location."
    • 8.1 "Great service."
    • 5.4 "Breakfast is mediocre."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 2.7 "Awful rooms."
      0.5 "95% said rooms were small."
      1.4 "86% complained about the bathroom."
    • 2.3 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      3.0 "70% thought it was too noisy."

    Overall rating

    6.9 Good
    based on 491 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 8.0 "Very good internet connection."
    • 5.5 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 3.4 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    • 3.0 "Awful rooms."
      0.5 "95% said rooms were small."
      1.8 "82% complained about the bathroom."
      5.0 "Beds were acceptable for 50%."
      0.2 "98% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      0.4 "96% thought they were poorly maintained."
      3.6 "For 64%, the rooms looked old."
      4.2 "58% said the bathroom was dirty."
      3.8 "Air conditioning was criticized by 62%."
      2.3 "77% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
    • 2.3 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      0.2 "98% criticized the small bathroom."
      3.1 "69% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
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