Overview

City Continental Kensington London

11-13 Penywern Road, London, SW5 9TT, United Kingdom
+44 207 373 6514

S$ 134+

Overall guest ratings

6.8/10 Good
based on 3,068 reviews

Review highlights

  • 9.8
  • 6.2
  • 4.7
  • 3.7

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    This recently renovated hotel is 100 meters from Earls Court Exhibition Center and Underground station, with easy access to all major attractions, and 2 miles from the West End.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Business centre
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    based on 3,068 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      7.3 "City centre within easy reach, said 73%."
      7.5 "Great parking, according to 75%."
      10.0 "Good access to the airport, said 100%."
    • 6.2 "Service is ok."
      5.0 "50% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      6.2 "Housekeeping was ok, according to 62%."
    • 5.7 "Internet is average."
    • 4.7 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
      4.3 "57% criticized the small bathroom."
      3.2 "68% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
      3.6 "64% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.7 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.8 "52% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      4.3 "57% criticized the small bathroom."
    • 3.4 "Breakfast is below average."

    Overall rating

    6.7 Good
    based on 1,349 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      7.4 "City centre within easy reach, said 74%."
    • 5.7 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
      6.4 "Housekeeping was ok, according to 64%."
    • 5.5 "Internet is average."
    • 4.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      3.2 "68% found problems with the furniture."
      4.4 "56% criticized the small bathroom."
      2.3 "77% thought the tv was sub-standard."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.8 "52% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      4.4 "56% criticized the small bathroom."
    • 3.0 "Awful breakfast."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
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    Overall rating

    6.6 Good
    based on 797 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
    • 5.4 "Internet is average."
    • 5.1 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.2 "52% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
      5.9 "Housekeeping was ok, according to 59%."
    • 3.9 "Rooms are not good."
      1.4 "86% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
      3.1 "69% found problems with the furniture."
      3.9 "61% criticized the small bathroom."
      2.4 "76% thought the tv was sub-standard."
    • 3.5 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      1.4 "86% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      3.9 "61% criticized the small bathroom."

    Overall rating

    5.4 OK
    based on 30 reviews
    • 9.7 "Terrific location."
    • 4.9 "Rooms are not good."
      1.7 "83% said rooms were small."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
    • 3.5 "Breakfast is below average."

    Overall rating

    7.0 Good
    based on 889 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
    • 7.4 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 5.7 "Internet is average."
    • 4.7 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      4.2 "58% criticized the small bathroom."
      2.6 "74% thought the tv was sub-standard."
      3.3 "67% found problems with the furniture."
    • 3.6 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.5 "55% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      4.2 "58% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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