Overview

Batam City Hotel

Komp. Penuin Centre Blok OB No. 1 -7, Lubuk Baja 29211, Indonesia
+62 778 741 8300

S$ 43+

Overall guest ratings

7.9/10 Good
based on 670 reviews

Review highlights

  • 10.0
  • 9.5
  • 9.4
  • 6.6

Good to know

  • Great reception
  • Comfortable beds
  • Great shopping
  • Friendly service

Nearby

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    About

    A great choice for a stay in Batam, Batam City Hotel features a free airport shuttle. Guests can indulge in massages, and Edelweiss serves international cuisine. Rooms offer room service and free WiFi.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Fitness centre
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry service
    • No smoking
    • Free airport shuttle
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 670 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Excellent value."
      10.0 "100% thought it was a great value."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      10.0 "100% were happy with the room service."
    • 6.6 "Rooms are ok."
      5.6 "Only 56% thought the air conditioning was adequate."
    • 4.1 "Breakfast is below average."
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    Overall rating

    7.9 Good
    based on 261 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% thought it was a great value."
    • 9.6 "Excellent wellness & sports facilities."
    • 9.3 "Excellent value."
      10.0 "100% thought it was a great value."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 9.2 "Terrific location."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Nice rooms."
    • 4.0 "Breakfast is below average."
    View all review categories

    Overall rating

    7.6 Good
    based on 261 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      8.8 "88% liked the proximity to shopping."
    • 8.7 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      8.9 "89% thought, the hotel was modern."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.2 "Rooms are ok."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 3.9 "Breakfast is below average."

    Overall rating

    6.8 Good
    based on 46 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.7 "Tasty food."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 7.7 "High comfort."
      8.5 "85% thought rooms were spacious."
    • 6.9 "Rooms are ok."

    Overall rating

    8.1 Excellent
    based on 100 reviews
    • 9.4 "Terrific location."
      8.7 "87% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent value."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Vibe was good."
      8.9 "89% thought, the hotel was modern."
    • 6.9 "Rooms are ok."
    • 4.1 "Breakfast is below average."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

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