Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0
Location Price
review from KAYAK -
9.7
Staff House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.
review from KAYAK -
6.7
Very comfortable room, nice customer service, good lake view.
review from KAYAK -
7.0
close to the city and confortable hotel
review from KAYAK -
7.7
The location could not be beat No. When we discovered that our room AC was not working, we called and the moved us to another room.
review from KAYAK -
7.7
I think the staff are very friendly,proffecianal and helpful. The porters were so nice which I think is very important as they are the first people you meet when you reach a hotel let alone when you are in a different country. The concierage I can not explain how polite and profecianal he was. Every thing was perfect NO
review from KAYAK -
6.0
The location was very confenient for sight seeing and shopping. Service was good but nothing special. It was too outdated.
review from KAYAK -
8.0
great hotel -elegant and comfortable rooms, centrally located, great restaurant and bar, ambience
review from KAYAK -
6.6
The location was excellent. The hotel is very expensive. It is rated a 5 star, but I would consider it 4. The carpets in the stairway was worn and the room was fairly small.
review from KAYAK -
8.0
water, fruit in room and lobby, location, helpful, friendly staff, train city tour in front of hotel
review from KAYAK -
6.4
The proximity to all places of interest in Luzern and the view from room. Professionalism of hotel staff and helpfullnes. Nothing really.
review from KAYAK -
6.4
Beautifully designed interiors, just expensive! lack of luggages carriers on arrival, but it was a holiday weekend
review from KAYAK
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8.0
Location Price
review from KAYAK -
9.7
Staff House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.
review from KAYAK -
8.0
great hotel -elegant and comfortable rooms, centrally located, great restaurant and bar, ambience
review from KAYAK -
8.0
water, fruit in room and lobby, location, helpful, friendly staff, train city tour in front of hotel
review from KAYAK
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6.7
Very comfortable room, nice customer service, good lake view.
review from KAYAK -
7.0
close to the city and confortable hotel
review from KAYAK -
7.7
The location could not be beat No. When we discovered that our room AC was not working, we called and the moved us to another room.
review from KAYAK -
7.7
I think the staff are very friendly,proffecianal and helpful. The porters were so nice which I think is very important as they are the first people you meet when you reach a hotel let alone when you are in a different country. The concierage I can not explain how polite and profecianal he was. Every thing was perfect NO
review from KAYAK -
6.6
The location was excellent. The hotel is very expensive. It is rated a 5 star, but I would consider it 4. The carpets in the stairway was worn and the room was fairly small.
review from KAYAK
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6.0
The location was very confenient for sight seeing and shopping. Service was good but nothing special. It was too outdated.
review from KAYAK -
6.4
The proximity to all places of interest in Luzern and the view from room. Professionalism of hotel staff and helpfullnes. Nothing really.
review from KAYAK -
6.4
Beautifully designed interiors, just expensive! lack of luggages carriers on arrival, but it was a holiday weekend
review from KAYAK
