Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Renaissance Lucerne Hotel
Top Family Hotel

Pilatusstrasse 15, 6002 Lucerne, Luzern, Switzerland
+41 41 226 87 87

S$ 251+

Overall guest ratings

8.5/10 Excellent
based on 680 reviews

Review highlights

  • 10.0
  • 9.1
  • 9.0
  • 6.1

Nearby

    show all

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 680 reviews
    • 10.0 "Internet works perfectly."
    • 9.1 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.0 "For 50%, maintenance was acceptable."
      5.5 "55% said the view was so-so."
      6.4 "Only 64% thought the shower was ok."
      5.6 "Only 56% thought the furniture was functional."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 4.1 "Value below average."
      1.4 "86% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 510 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      5.3 "53% thought the bathroom was big enough."
      6.6 "Only 66% thought the shower was ok."
      5.2 "For 52%, maintenance was acceptable."
      5.4 "Only 54% thought the furniture was functional."
      5.2 "52% said the view was so-so."
    • 6.4 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
      5.3 "53% thought the bathroom was big enough."
    • 5.9 "Breakfast is mediocre."
    • 3.6 "Value below average."
      1.2 "88% said the breakfast was too expensive."

    Overall rating

    8.7 Excellent
    based on 115 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.8 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 4.8 "Value below average."

    Overall rating

    8.8 Excellent
    based on 54 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close