Good to know
|Distance to city centre||4.8 km|
Time of year
Show reviews that mention
|bed is too hard||in 21 reviews|
|cellphone to use||in 32 reviews|
|cold fried eggs||in 6 reviews|
|english communication||in 12 reviews|
|good location||in 180 reviews|
|handy phone||in 24 reviews|
|hour for late check||in 8 reviews|
|right at the hotel||in 146 reviews|
|room was small||in 227 reviews|
|senado square||in 147 reviews|
|shuttle bus||in 112 reviews|
|staff was friendly||in 157 reviews|
|stop right||in 18 reviews|
|walking distance||in 23 reviews|
|window facing||in 20 reviews|
Recpetion always sleeping specaiaily in the night shift
The room was clean and very well equipped, the cellphone with wifi that I could take everywhere was a great help to make me feel safe to go visit places. The staff were also helpful changing money for me to take the bus, when I just arrived for example. The location was also easy to access, many buses stopped right in front of the hotel, and it was a 10 min walk away from many touristic spots.
Before I go on my trip, I was worried about few comments mentioning cockroaches, so I’m gonna share my experience. I was in 5th floor and I’m glad to say I didn’t have any experience with a cockroach inside the hotel. However, I was unfortunate to be in Macau during a Typhoon, that didn’t cause much destruction, but it did cause a flood in the region of the hotel. The morning after the typhoon, did had to walk to the center area to catch a bus, and the streets were flooded and full of cockroaches all around. Of course this is not the hotel fault, but it was the only bad experience I had in this stay.
The spray of the toilet bowl and cleaness
The room was too small and the location and the way one of the staff that made chick out for me dealed with me
The room came with a free phone which was great for navigating around the city, there was also a bus stop outside the hotel.
We arrived from a long flight at 1am to very unhelpful check in staff. Money for the first night stay had already been taken from my card, however check in staff demanded we hand over 1000 Hong kong dollars deposit for the room, and also pay for the other nights immediately. This was very inconvenient after a long flight, particularly trying to find the cash for a deposit when we had only just arrived in the country. I still don't understand why the cash was needed when the hotel clearly new my credit card was working. Hotel may have been very nice 10 or 20 years ago but it feels very dated now. Incredibly uncomfortable beds.
The location was in the old town area. Bus stop outside hotel. Mobile phone with data was excellent. Wish more hotels did this.
Hotel is older but room size was ok. What I expected after reading reviews
Located in Xiangzhou, this hotel is within a 10-minute walk of Yuet Tung Ferry Terminal, Leal Senado, and Senado Square. Ruins of St. Paul's Cathedral and Museum of Macau are also within 15 minutes.
based on 2,040 reviews
Things to know
- Great reception
Policies vary by room type and provider.
Reviews about Macau Masters Hotel
Most popular landmarks
- St. Augustine's Square 366 m
- Historic Centre 371 m
- Largo do Senado 0.4 km
- Ruins of St. Paul's 0.6 km
- Fortaleza do Monte 0.7 km
- Macau Museum 0.7 km
|Macau Ferry||1.6 km|
|Shenzhen East||75.3 km|